My home loan was purchased by Greentree from GMAC.To date I have not received a statement, despite the fact that Greentree paperword states, "GreenTree will begin posioting payments O/A 14 Feb 2013.
You should be receiving your first statement from GreenTree by mail the week of 18 Feb 2013." It is now the 25th and I haven't received a statement. Since then I have tried to call GreenTree. They have only one customer service number which immediately routes you into Voicemail ***. I cannot get thru to a person directly and am kicked out of the que due to wait times.
This company's brochure says: "At GreenTree we build relationships that work and we look forward to providing you with quality service for years to come." Bah!!! What a load of manure.
There is NO customer service.I will be changing lenders this week if GreenTree doesn't get it's act together.
Review about: Greentree Servicing Loan.