Extremely rude , inept and unprofessional. My loan was sold to them and every time I call for info, they are rude and unhelpful.
They do not take payments via phone and will try to make you feel *** regarding this policy. Incas told that it was because of state law, which I researched and this simply is not true. I will be looking into refinancing just to get away from them. I will also be letting legislator know of their practices.
They are the perfect example of why mortgage reform is necessary. They need to be put out of business.
Review about: Greentree Servicing Mortgage.
Reason of review: Poor customer service.
I didn't like: Customer service.