Greentree Servicing - Shady
New Reviewer
4 comments
Need help! A loan I have with my parents was sold to green tree and the whole thing has been a nightmare...rude people, hidden fees, and now they want a new trust drawn up(expensive).
Are they legit? Are we paying a *** artist or are we paying off a house? Has anyone ever dealt with them? I am concerned about getting out, they have all of our personal information.
What rights do we have? Can they in turn sell our loan again?
Please help as my parents are elderly and I fear they are being taken advantage of.
Location: Los Angeles, California
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Worked for Green tree got fired for doing or trying to do right don't care about elderly or anyone will try to take what people worked for years to obtain rude people in company always the motto of that place should be kick them when they are down no joking intended just know how it works if you can get rid of them do it they are no good crooks watched many things that was wrong glad got fired could not take working with crooks worst than carnival people
When GMAC Mortgage sold my mortgage to Green Tree I immediately thought of some sort of Eco Friendly connotation because of its name. I wanted to pay my mortgage on demand like I have with GMAC, but no..
I would have to shell out $12 per transaction if I do it this way. I thought electronic transactions would be a very convenient and fast way to pay down my loan, not only eliminating paper transactions through snail mail. They told me that they go through a 3rd party service for on-line transactions and they have to pass the cost to the consumer. However if you sign up for automatic transactions they will waive the $12 fee.
Sounds pretty hypocritical to me. This is very inconvenient. Even the web site is user unfriendly. Very basic, it gives very little information.
It doesn't even list the amount of extra principal separate from the applied principal paid towards the loan. Furthermore very little information is displayed. With GMAC's website all this information was available in a nice orderly manner. If you wanted expected payoff date you got it.
If you wanted a payment history you got it. There were so many tools at your disposal with GMAC. You even had the ability to schedule your payment ahead of time..this is very useful so I could budget my finances. Greentree's website is not very progressive, they should get into the 21st century.
They are just going to receive snail mail payments from now on.
I can't wait to pay my mortgage off. :upset
keep the complaints going...only way to support a class action/or private civil lawsuit!!! keep posting your complaints!!!
I would advise you to contact your state's department of financial institutions, housing finance commission as well as the federal trade commission and contact your state senator.
In addition, consider hiring a good real estate/contracts lawyer who will run a pro bono (no money up front) case - maybe even organize a class action suit for other mortgage fraud victims in your state.
The Attorney General's Office won't be able to help as they are mandated NOT to represent individual citizens. You may file a complaint just to have a record for your benefit but they have their hands tied and cannot actually do anything to enforce the law. It sucks, but my state's AGO is only there to represent the state agencies, not it's citizens.
Good Luck!