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They are unbelievably rude and belittling. If a day late They called my cell, my work, at one point even my elderly mother who lives across the country (have no idea how they got her contact information) They talked about my kids, my wife, how I was not a man because...
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I didn't like
  • Rude staff
  • Company lies and threatings
#759054
Green Tree customer service are the worse. No respect, they scream to you, I requested to speak with the supervisor and the guy told me, I told you that I can't talk to you and won't give you any information and hang out the phone. I called back and have the customer...
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#752760
my mortgage with Green Tree as the servicer got foreclosed on in Jan. at sheriff sale then I got a satisfaction of mortgage in April from Green Tree Servicing LLC before the redemption time was up. Then in Oct. I received from Ditech Financial LLC that my terms of my...
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1.2
Meeteetse, Wyoming
I didn't like
  • Unfair business practices
  • Unethical
  • Lack of customer service
#751987

Greentree Servicing Mortgage Review

Greentree Servicing
#708868
1.0
Details
Hello I'm not suprise how the company greentree change their name to ditech i think this company should be shut down completely the harass to foreclose people homes only for one two payments behind such rude company and that linda needs to be fired she so disrespectful
Comment
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Customer service
Interest Rate
Product or Service Quality

Greentree Servicing Mortgage Review

Greentree Servicing
#707242
1.3
Details
On August 18 2015 a refund check to myself and my ex girlfriend was cashed by her I have been huntin down for two months finally I got the copy of the check both free tree and the bank should b held responsible for sending the check to her I have started by going to the police next step will b court
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Diversity of Products or Services
Interest Rate
Product or Service Quality

Greentree Servicing Mortgage Review

Greentree Servicing
#705778
1.0
Details
worst customer service ever. Uneducated and rude. DO NOT DO BUSINESS with them. Talk down to you as if you are a bad child. Very rude and totally unhelpful.
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Interest Rate
Product or Service Quality

Greentree Servicing Loan Review

Greentree Servicing
#700322
1.0
Details
Antron & Ms Rita @ Greentree servicing in modification department was very rude and not concern about your family matters. Antron should be coach on phone etiquette and Ms Rita should have sympathy for customers. Very poor services and no follow up regarding your account
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Website
No it hasnt been resolved, no one will take my phone calls, no letters, no statements. Since i complained to the BBB, they said they have nothing to say to me. All i want is the "maintenance" report they did a second time. Against my better judgement i sent a payment...
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We paid our bills a few days after the due date of the grace period sometimes due to our paychecks. They harassed us the next day including calling my husband at work and leaving numerous messages on our phones.. one day within a minute of each other on our cell...
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Greentree is the worst company in the U.S They steal ,they bully ,and they lie . I have been charged numerous times for late pay and for insurance when ive never not had insurance thru my own polices .They would repetidly demand proof of insurance when we faxed them...
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Anonymous
LENA

no my issues with ditech [greentree] are no resolved .theses people need to be shut down and sent to prison .if the common person did what they do to others we would be sittin...

1.0
Culbertson, Montana Province
I didn't like
  • Are frauds
#732523
I had a modofication done Jan.2014 with Bank of America sold to Greentree Servicing. For the last 3 years i fought with misappropriation of funds of 71,000 for principal & 27,000 in Escrow. 1110 days past due, threat of forclosure, keep in mind we have never been...
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#727089
modification 2013 funds never applied foreclosure letters,loss litigation,showing 1110 days past due and $71,000,none of it true. it took till july 2015 to get paperwork in order and convince them it wasn't me it was their company. raised payment a huge amount, they...
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I didn't like
  • Are frauds
  • Unethical
  • How they cant help
#724557
I was taking for a ride by Greentree I purchased my home un 1998 my land was purchased from one the employees of Stegall Mobile Homes 68,000.00 paid on my home the added insurance on my home making my payments higher every month 15 years later they said I was still...
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Anonymous
Anonymous

Same thing happened to me..I was told the first 10 years would be interest..the rest would be principal..but 17 years later I am most paying interest...Trying to figure out wh...

#715291
I made Sept payment to Greentree Mortgage. Somewhere between payment being sent, received & cashed, Greentree switched to Ditech. Ditech is now saying my payment was received, but the check sent was returned insufficient funds so my payment is now late. The...
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1.0
#713549