Wethersfield, Connecticut
0 comments
Not resolved

I have been trying to male bi monthly payments for 3 months.I have filled out the same paperwork 3 times which is no exaggeration.

Everytime I get a letter saying they can't because of several different reasons. The last 2 times is because they said I did not pick a proper due date. Both times I called and after a 15 plus minute wait I was told what was considered a valid due date only to get a later saying I did not.

I am not behind and pay every month but Ditech does not have a qualified staff to due a simple bi monthly payment schedule.I bet if I was behind I would be hearing from them about repossessing my house.

I didn't like: Discrepancies in amounts quoted change with each call.

Review #853338 is a subjective opinion of a user.

4.0
Value for money
Interest Rate
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Problems with payment / $10000
Preferred solution Deliver product or service ordered

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