Greentree Servicing Mortgage Reviews and Complaints
Greentree Servicing - Rudeness and numerous fees that are unexplained
I was on automatic pay until my payments went inconsistent. I was charged 100-300 dollars in fees periodically every month.
Changed to pay manually and I would dispute fees every month then end up paying anyways to stop the harassment. It's like, I am in a nightmare> I never know what y monthly payment will be. The rudeness is amazing.
The guy told me I was basically a thief and they were going to charge a 50.00 dollar late fee for being late. i explained I was late due to charges I do not know anything about they said excuses excuses.Now owned by Ditech
Greentree Servicing Mortgage Review
On August 18 2015 a refund check to myself and my ex girlfriend was cashed by her I have been huntin down for two months finally I got the copy of the check both free tree and the bank should b held responsible for sending the check to her I have started by going to the police next step will b court
Greentree Servicing - Greedy tree/deaddick IE greentree/ Dietech
My house is going into foreclosure I cannot afford it anymore. But in the Chain of events Greentree screwed me over with their greed and lies they gave me all different prices for all different crazy things they said I owed them money for some past house insurance that I did not pay for I asked them what year was that and they did not know yet they call me at least 6 times a day at home and on my cell phone.
I am unemployed I explained my situation, but they do not care. I told them they are crooked evil vampires and they would dig up a corpse to and drink their blood just to get something, they are beyond Evil.
I don't care because 1 day they will face God and Woe to them on that day! They will wish that they had not ruined other peoples lives with there deception and lies!
Greentree Servicing Mortgage Review
worst customer service ever. Uneducated and rude.
DO NOT DO BUSINESS with them.
Talk down to you as if you are a bad child. Very rude and totally unhelpful.
Greentree Servicing - What a horrible company!!
I have never been treated so unprofessionally than I have been for the last 5+ years by Green Tree! Their lack of customer service and rude employees has left such a bad taste in my mouth that I can't take it anymore!
I have been in my home for 27 years and because of their corrupt business dealings and greed, I am losing my home! I have repeatedly tried to work with them to refinance and they keep losing the paperwork, or claim to never have received payments, etc.
that it is a losing battle! DO NOT DO BUSINESS WITH THIS COMPANY OR ANY THAT IS A PART OF IT!!
I hope no one ever has to go thru what I and my children have gone thru.
Greentree Servicing - Green Tree Servcing is doing a very illegal business
They intentionally put my payment as UAF (Unapplied Funds, then called tell me I did not make the payment, many calls, I tried to explain to them ( the debt collector), and offered to fax my bank statement, they refused to listen and insisted that I did not pay and was late, charged me with late fee, while my money was sitting there as unapplied funds. After I filed a complaints to Arizona Attorney' s Office, they still did not admit their mistakes or "crime", I would say, but at the same time they suddenly applied my money back to my account. That is very bad business practice
Greentree Servicing - I'm so dissappointed at this company
Unfortunately, they bought my mortgage. I have had nothing but bad experiences with them.
I'm on automatic payments and they increased my payment by $200 per month. I called to inquire about it several times and they kept telling me that it was due to taxes. However, my county increased my taxes by $800 per year, so mathematically the numbers do not add up at all. So after about 6 phone calls, I finally figured out that it was because this company requires a minimum of $1200 in my escrow account.
It is not right to go through all of that and for my money to just sit there for them to use. Also, I recently inquired about getting the escrow removed, I was required to fax them a letter. Well, it has been 3 weeks since I sent the letter and no response.
They always say that they will call back and NEVER do. Worst experiences, I really really hope that they sell my mortgage soon because I simply can not deal with their poor work ethics and the way that they treat their clients.
Greentree Servicing - Escrow
Mortgage was acquired from Citimortgage 5 months ago and these folks are horrible to deal with. The customer service reps have very bad attitudes and never a supervisor around.
Just filed a complaint with the Consumer Protection Bureau because after two weeks, they can't explain where our tax escrow funds went. Fees and penalties have been assessed and we stated that we are not paying them. We've now been "escalated to a supervisor". This is supposed to be an electronic transaction and for some reason, they can't explain where our taxes went.
This company is terrible and I would never recommend them to anybody. All I see online is nothing but complaints and sanctions from government agencies.
Greentree Servicing - Returned my payment checks and put my house in forclosure
Citi sold my mortgage after I lost my job and couldn't make full payments. So for a while I sent everything I had to Green Tree.
They tried to force me to refinance my mortgage but I read all the horror stories about this company and refused their offers. Then Green Tree started the nasty phone calls. Next Green Tree held onto one of my payment checks without cashing it. So I took money out of my retirement fund and sent to them.
Thousands of dollars! After a few months they returned both of my uncashed checks and said my house is in foreclosure. I was still receiving monthly bills so I took thousands more dollars out of my retirement fund, and sent in the exact amount due before the due date. Weeks went by and they didn't cash my check.
Now they just returned my check saying I need to send a certified check to reinstate my account. The check is good and all they had to do was cash it or call my bank to verify the money was there. It's a scam to delay payment and add more late fees.
They ruined my credit. Green Tree is corrupt to the core.
Greentree Servicing - GT stole my mortgage payment
GT gave me a false account number to my bank when setting up bill pay directly to GT. GT cashed my banks check within 1 business day, did not credit my mortgage account, and informed me that I needed to pay my mortgage bill again.
Check was found and GT still will not credit my account or show that I indeed made Mays payment. This is fraudulent behavior, as i can prove GT cashed the check.I have been continually harassed about paying GT again for May, even though they have admitted to locating the missing check.
Green Tree also will not update my mailing address after 7 months so that i can receive my monthly statement. Green Tree is a fraud, they are a scam, not a real bank.