Greentree Servicing Loan Reviews and Complaints
Greentree Servicing - Loan Review from Houston, Texas
Horrible company, 2 meses peliando *** ellos llame *** diferente gente,acerca de mi pago mensual ya que aumentaron al doble, jamas a estado tarde las taxas son separadas ya que fueron pagadas 3 m e ses despues x que jamas recibi el bill fui personalmente a la corte a pagar les mande copia de la corte que estan en orden y Green Tree no importa ahora no escuchan son lo peor costumer service te hablan groseramente y ya no se a quien mas probar que esta en orden jamas pagos tarde y nada se a resuelto creo que la unica manera es refinancear o pagar el prestamo lo mas rapido posible asi salgo de esta compania
Greentree Servicing - Loan Review
18 years ago my husband & I purchased a double wide for $67,718.08 and we have paid on it at9.99% interest. And we'll tryn to modify the interst .
Green tree sold the note to differne lineder. And now they say I've got to paid us bank$67,718.08 or move out!
So for the last 18 years. And over 130,000. Dollars paid!
How is it possible to this owe the same as we did, on the date we financed it! November 12,1997!!
Greentree Servicing Loan Review
They call every day even after problem fixed will not take extra payment to get ahead will go into another acc and not to loan u will then have to call when a full payment accumulated to add to loan
Greentree Servicing - Loan Review
Trying to apply for a loan modification but I keep getting rude customer service people who hang up on me, don't want to send me paperwork that I need. Or people with accents so bad I can't understand a word they say. Definitely not a company you want to do buiseness with.
Greentree Servicing - Loan Review from Apollo Beach, Florida
These people are crazy. For the last 3 plus years i have been dealing withthem on my dead mothers loan.
First they said the titles would go into my name when the loan is paid off which is a flat out lie. Then they would say your assuming the load and im like yea but where is the forms.
The in the last 4 months when i dont get the payment in by the 5th of the month they start calling and.saying im sending a default letter and starting the forclosure on the house and property and im like take this doublewide of my property in 30 days cause the lot is paid for. Then they say it is in the loan im like noway so they have gotton the court order that the property is now mine and they qont do a dang thing
Greentree Servicing - WORST MORTGAGE COMPANY I HAVE EVER DEALT WITH!!!!!!!!
IF YOU ARE ONE DAY LATE THEY START HARASSING YOU. THIS SO CALLED MORTGAGE COMPANY HAS NO GRACE PERIOD.
THE ONE DAY I DID ANSWER THEIR CALL I WAS 4 DAYS LATE. YOU WOULD THINK THEY WOULD HAVE SOME KIND OF CUSTOMER SERVICE, BUT IF THEY DO THEY NEED TO BE TRAINED. I ASKED THEM WHY THEY ARE CALLING ME WHEN MY PAYMENT IS NOT EVEN DUE. THEY TOLD ME IT WAS DUE ON THE FIRST SO WHY ARE THEY CALLING?
SHE TOLD ME IT WAS THEIR POLICY TO FIND OUT WHEN I WOULD BE PAYING. I TOLD THEM THAT WAS *** AND THEY NEED TO CHANGE THEIR POLICY.
Greentree Servicing - Green Tree Servicing - Worst experience ever
I'm not in default...so I'm complaining from a Good Standing basis. This company "can't" figure out how to auto collect from my bank even though I provided all information.
I have many loans, none of the other loans/banks have this problem. But they refuse to auto collect and badger me each and every month. While they are incompetent on their end, they call incessantly and try to intimidate with ill-prepared employees that can only say "I don't have the authority to do anything"! At least I know they can use the phone and have a template that attempts to intimidate.
Further, I am certain their under-lying objective is to capture unwarranted "late fees" and "transaction fees". If an individual has an automatic withdrawal set up, there is no need to worry about fees of any sort. So, while they refuse, delay and block my attempts to set up automatic withdrawal, they aggressively seek to force me to pay transaction and late fees. I can back all my rhetoric with factual data.
I have requested the proper documentation on multiple occasions...their phone records will support my assertion.
This organization needs to go out of business. Too many other legitimate organizations can take over the simple task of loan servicing. For those of us who pay our bills and are leaders of our industry/community, we needn't deal with an organization that promotes usury.
Conversely, this company has a long history of poor service and illegal intimidation.
The courts will find their practices unjust, they will eventually be hit with a large class-action lawsuit and, ultimately, will cease to exist!
Greentree Servicing - Green Tree Servicing - they service themselves
In 2007, I had some repairs done on my home for $36,515 which I paid the down payment of $6,515 and was told a loan would be arranged for the $30,000 at no more than 10.9% for 25 months. The loan was arranged, and I was never asked to sign anything other then the 25 month agreement with a crooked builder, Melani Bros.
That was in July 2007, so I paid it every month, and after about 18 months started getting statements from Green Tree Servicing LLC. To make a long story short, after paying from more than 7 years I still owe $25,390.09 and the interest is 13.24%, but these criminals have a lien on my home which means I have to keep paying. Their story is that the 25 in the form was for 25 years. I paid double payments for the first year thinking I was cutting the loan in half, but that was not correct and twice I paid $5000 lump sums onto the principle, which was applied to the future interest.
These people are worse than payday loaners or loan sharks, they are the worst for of criminal. I tried to sue Malani Bros, but they had of course gone out of business. I called Green Tree and they answer was we are only "loan servicing" and we don't know who your lender really is. This should be against the law.
If I could figure out who to server papers on I would sue them. SLIMEY is the only term I can come up with to express how I felt after speaking with one of their employees.
Greentree Servicing - This company is a joke.
I have just had my first bad experience with Green Tree, and it's left me more pissed that I have to deal with them. Last year I switched insurance companies for new home owners.
Last September they paid the new one, and then two months later they paid the old home owners. This sent my escrow into a flux. Not once in the last year did I receive a call regarding why there is two different home insurance companies. I am in the process of returning that extra money back into my escrow, but there is no guarantee after a new escrow analysis that my payment returns to the original amount.
There is an $80 dollar difference that even if my payment does return to original that I'll get that extra money I paid in back. There was no heads up call, or even an apology saying we will do everything we can to return your previous loan payment back to you. With no previous issues, I feel if they do not return the overage owed back to me they are in essence stealing my money. If that is the case I will be making a phone call to the Attorney General of Kansas.
This company is a joke, customer service is a joke, and they don't care about the customers. Avoid them at all costs if you can.
Greentree Servicing Loan Review
My mom died 3 years ago and GT keeps telling me that it's my loan and wont tranfer anything or even modifyor defered payments they call when im 5 days late and telling me that they are sending a default letter. They are nuts. They havent sent the origanal paper work