Greentree Servicing - They call me a million times a day

I just wanted to write and tell how I have been treated by these people. My Daughter passed away in Feb. 07, we did not have any Ins on her so we had to pay for all the funural expences our selfs, so i call to see if there way they could help me out because i knew i was going to be late on some of my payments and was told that there was nothing they could do so when my payments were late they started calling everyone i knew and telling them about my business which i do not think is right. . and they had the nerve to serve me with and eviction notice unless i payed everything i owed even though they knew this was a hard time forme, till this day i am still one month behind and they call and call till i don't anwser the phone. I have told them as soon as i can i going to catch that payment up but they are so hateful they don't understand after lossing my daughter and everything else they don't care if i ever get this payed off i will NEVER have a nother loan with them. I really despise those people and if they were in my shoes they would have done the same thing i am doing, thanks for letting me have my say on GREENTREE
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3 comments
Anonymous
#14872

also, write to the Attorney General of your state. You might be pleasantly surprised at what help doing so may do for you (and 'another victim') -- I hope. Good luck to both of you.

Anonymous
#14871

Complain, officially, with the Federal Trade Commission. Either fill out the online form, or mail a certified letter.

I don't know what GreenTree is, but the way they're contacting you is in violation of federal law.

Also, send a certified letter to Green Tree regarding your situation, and your request, as well as a request not to be called at whatever numbers you don't want them to call you at while you work out a payment arrangement.

Don't throw the certified receipts away no matter what anyone tell syou. Keep a copy of your letter, and write the certified number on the bottom of both letters.

Anonymous
#14855

:eek they just dont care. at all. :( very sorry for your terrible loss.

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ID
#114247 Review #114247 is a subjective opinion of poster.
Location
Athens, Georgia
Service
Greentree Servicing Loan

Greentree Servicing - I want another finance company

Yes, I have read some of the compliments that have been posted and my advice to anyone that has a compliment, is to start a potition in the town, city in which you live. Once you have the names of those that feel they have been taken advantage of, we need to send all of the names to the BBB. Also, we need to place or email addresses with our complaints. We need to be able to have another company buy our loan out. Thank you and I hope to hear from others soon. lilcunrty@yahoo.com, will place your emails.
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6 comments
Anonymous
#279557

The second mortgage on our home has been sold three times to different banks. Never before have we had to fill out a new automatic deduction form.

I received a letter saying GreenTree was now servicing our loan 15 days before the payment was due. 5 days after the payment was due we started receiving phone calls from debt collectors saying the payment was never received. When I spoke to a GreenTree rep they said they had mailed a packet that required us to re-fill out the auto payments. I had never received the packet, the rep then said it probably did not get to me yet.

Think about it, they have debt collectors call me before they send me the packet to pay the loan. Kind of backwards if you ask me. Now they are charging $12 per month to automatically deduct the payments. They never let me know I would receive these fees.

GreenTree sucks. Never use them. If I could do anything to get away from using them, I would. Unfortunately the financial system is foobar and I have no option.

(This is only one example of how they are incompetent. I could go on for a while but will spare you.)

Anonymous
#198196

I created grinchtreeservicing.com

I'm hoping more people will join. Is a social networking website for us frustrated customers...

Anonymous
#197450

I have been paying Greentre for 10yrs and recently have had some financial hardships. My husband called and specifically told them we could not make a payment until we contacted them.

They instead withdrew a payment from our checking account and of course it was overdrawn.

After my bank kicked it back they did again I had to stop payment on it and it ended up costing 60.00 total in fees. Now they keep calling and harassing me to end.

Anonymous
#71663

Kenneth, I'm with you. If anyone else is having trouble with GT, please contact me.

After paying on the loan for 13 yrs, now all of a sudden after being 39 days late, I have been contacted about foreclosure. Wintertate@yahoo.com

Josh
#66126

Pay your blls on time and you won't get any calls. GT would much rather NOT call you.

GT shouldn't have to call you.

Calling you costs GT money because they have to employ people to collect your payment from you that you should be paying on your own. This website is like a support group for losers.

Anonymous
#4151

Hi I have a mobile home financed through Greentree .It hads been a nightmare of constant harrassing calls and threats of repossessions and rude representatives. I am in Northeast Alabama .if ther is any class action suits against the blood sucking leaches someone please let me know or anything else for that matter ..I am sick of these people bothering me.I cannot even have peace in my own home and I myself would love to refinance or see some laws passes that protact home manufactures home owners from vampires like Greentree

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ID
#109015 Review #109015 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Service
Greentree Servicing Loan

Greentree Financial aka Greentree Servicing is ripping me off

13 years ago, my husband and I, we were just starting out, not making alot of money, purchased a mobile home, my parents gave us $11,000.00 down on a $27,000.00 home, we financed $16,000.00 w/ Greentree, now after 13 years of living in this dump and dealing w/ these VULTURES, we still owe $11,000.00. I figured it up and all together we have paid Greentree $27,300.00 towards a $16,000.00 loan, This is unreal that I am dealing w/ this in this day and age. unbelievable. These people need to be stopped.
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32 comments
Anonymous
#296954

I am a consumer with 800+ credit. I Have never made a late payment. I Have made thousands of on time loan payments, paid off every account in full as agreed, I am a totally ethical upstanding citizen.

Green tree is harassing us. The people who call ARE debt collectors, NOT loan servicers. This is important to understand because I/we have never made a late payment on ANYTHING EVER! Like I said, my/our credit scores are over 800, and this is completely unjustifiable.

To Charles: you are wrong. The grace period is THE LAW! It is not a courtesy. It is the LAW. And even if this is actually a "courtesy" the calls from debt collecting agents are anything but courteous.

To all the other consumers: stand up for your legal rights! Do not be intimidated by these wanna-be thugs. They are not actually gangsters or loan sharks who will come to your place and follow through. These are very weak little men with pathetic careers, barely making minimum wage. Call them out when they call you. Tell them to come over and talk like that face to face. Tell them you aren't afraid of little punks and empty threats. You are a real person and deserve to be treated justly!

Anonymous
#276374

if someone wants to do a class action against them you can count me in.

ensignpc@aol.com

Ashwath
#634354
@PissedConsumer276374

You can count me in for that class action suit too!

Anonymous
#245834

It is unreal how Green Tree manages to stay in business with they way they operate, and quite frankly the best thing for everyone is if they would go belly-up!! They are nothing but *** bag vultures who take advantage of people, harass, and intimidate them.

I have no time for these peices of garbage and despise them for everything they are. They are rude and disrespectful; they are nothing but thugs who hide behind a telephone and desk. "Kagan" is the worst. That miserable little rat starts calling once you are a single day late, but still within the grace period, for submitting your payment.

He calls every 1/2 hour ALL day long. Fortunately I have a call-blocker on my phone that just picks up and hangs up on him. Before I started blocking his calls he would leave voice mail messages with his snippy disgusting attitude; he really thinks he is somthing special. I sincerely hope that after the way they have treated me, and everyone else, that every Green Tree employee will end up unemployed, homeless, and destitute.

May everyone of them rot in ***!! Thank goodness for good attorneys; I won't speak to Green Tree. Actually, you can't speak to them.

They are unable to communicate with their customers. Having a highly aggressive attorney on your side is the only way to deal with these thugs!!!

Anonymous
#229839

What is that about a mobile home cannot be moved once it has been in the same spot for ten years, does that mean that they can't foreclose?

Anonymous
#190524

I agree with 99 % of the people on this forum, Green tree representative are not helping and at at time they are very rude to customers. It seems if they are told by their employers to harrass the people

Anonymous
#177338

I can't believe these people. I have been asking for an itemization of my payments and this a**h*** his name is Sean start screaming at me telling that He was going to send me to foreclosure becuase he did not like me.

I asked him to talk to his supervisor and he said that he didn't have one. I told him that he was just an employee that he did had one. HE said that whoever had a complaint we could contact him at 605-355-7000 ext. 554440 or Fax Sean at 866 210 6192 after a few phone calls I was able to contact his supervisor Jeremy Ticken 605- 355-7000 ext 57119 I did insist about 10 times leaving a few messages...

His supervisor finally answered. Please, don't be intimitated by these people. Just like they insist on the payments ...

you also insist on knowing every month where your paymetns are going ... I contact them in writting I send about 5 to 10 letters a month requesting for payment itemization since I am late and they don't want to show the payments of the statements.

Anonymous
#127791

I was told by a Green tree rep to stop telling lie's. that I didn't call them when i did.

I wish I had recorded the phone call I am sure the CEO would liked to have heard it. NO one has a right to treat you like the ppl here do.

Anonymous
#126171

I have to years to finish paying off home, and the Green Tree nightmere will be over, and I might say that the place is falling apart! Green Tree still fights to get the place back, I would of been better off renting, to many fees, to much 12.5% apr, no service, to many phone calls at my jobs and lost a few jobs because of them, high insurance cost, chosen by Green Tree, that is not Green Tree insurance company, maybe they want to be payed by another insurance company. I guess if they want it they will come and get it, there is a law here, a moble home can not be moved if it is over 10 years old, and mine is over 20 years old, so good luck Green Tree and maybe If they forclose on the home I can charge them storage fees and I will call them 10 times day and night at all hours being ugly rude.

Anonymous
#120617

This company is a NIGHTMARE to deal with. My former mortgage company was bought out and in the restructuring they sold off a bunch of accounts, including mine.

From the beginning it has been nothing but errors, mistakes, false promises, mindboggling incompetence, and idiocy. The customer service rep on the phone today told me "Here at Green Tree we're not too familiar with how 'escrow' works, so it's a little confusing for us just now" - if they're not familiar with escrow what the *** are they doing financing mortgages?!?

It is unbelievable... In the span of that ~45 minute phone call I was given 7 - SEVEN - different amounts that were the "actual amount due." Furthermore, I called on 3/1, and was told my payment due was xxx - when I called today, she said it's xxx+50, because I "underpaid" February's payment, DESPITE the fact that the payment I sent in for February was $80+ MORE than what I had been told to send!!

Doing everything I can to improve my credit score and get the *** away from these jokers, before it's too late.

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ID
#100574 Review #100574 is a subjective opinion of poster.
Service
Greentree Servicing Loan