Greentree Servicing Loan Reviews and Complaints
Greentree Servicing - Green tree are all liars
i urge everybody not to use these lying bastards.I never received a contract on the loan. so i have requested one 7or8 times and keep getting a lie why i havent received it.these *** dont care about their customers.
you could get better service from a las vegas loan shark. we first req. this contract sept. 22 13 and now its jan.26 14.
i sent payoff jan. 21. we will see if we get our title. if we get jerked around on this we have employed an attourney and will sue these bastards.
he is a title company lawyer and already knows this green tree.
we also tried to move our due date on payments and they said this couldnt be done.every time i call them they push me over the edge and i cuss them out. i,m better at it than they are!!
Greentree Servicing - Owe less than 800.00 on loan/Threatening foreclosure
I got a letter saying that if we don't pay our loan in full by Jan.1st they will foreclose on our home. I called the rude GT person and they lectured me on the way I spend my money.
I've not been more than 12 days late on a payment the entire year and have been laid off four 5 months. It's Christmas time and she says I should go borrow the money from family or friends so I can keep my home. I hate greentree. I get calls at home, on my cell at all times of the day and night.
If I had the money I would pay them off and never look back.
I am so upset. I don't know what to do.
Greentree Servicing - Insurance claims
my nightmere began when a neighbor that i barley even knew passed away left his home and property to me in his will. i was told that the property was paid for so i moved in...there was a broken water main that had been running full force for who knows how long and as a result caused some serious damage.
i had found some home owners insurance papers in the home and it was confirmed that the previous owner paid the insurance up to two years so i filed a claim. a few months later i started getting calls from bofa who would not tell me why they were calling, they only wanted to talk to the deceased. when i finelly go them to understand that the previous owner was dead and i was willed the property, six months had passed. then i get a call from greentree telling me there was a 60 thousand dollar loan taken out on the home a year before the previous owner passed away (the home was bought for 40 thousand and is now only worth 32 thousand.
) long story short the ins comp made the check out to me, and b of a. after partial MAJOR repairs (rebuilt sub flooring, rewiring of the electrical panel and re plumbing the entire place) b of a finelly cut a partial check that was less than 1/2 what the insurance company issued and they made the check out to me and the deceassed! because of that , i was never able to cash the check and all the repairs came out of my disability check. two weeks after i recieved the check (that i still have not been able to cash, ) i was sent to green tree.
they have every excuse including "they dont have the loan and then they do the next day they dont etc" all the while they are sending me threatning letters to foreclose. this has been going on for two years now and i have not made one single payment to anyone.
i still have not recieved the remainder of the insurance funds that were issued ($8,232.27) and i doubt that i ever will. i filed bankrupt last week so now green tree will just have to wait a little longer to foreclose.
Greentree Servicing - Green Tree is not a good company for Mortgages
Green Tree has listed my loan as a charge off when I was not even late with the payment. Screwed up my credit up with that charge off and won't negotiate in good faith.
Sent in financial and they never got back to me. They should never be in business in dealing with consumer loans.
People are rude and do not return your calls in a timely manner. I need an Attorney to sue the heck out of them for messing up my credit and listing my loan as a charge off when it really was not.I will never get a 2nd TD with them.
Greentree Servicing - WORST CUST SVC EVER!!!!!
I paid TWO months ahead on my loan... TWO MONTHS!!!
I called to check on payments and of course they were input incorrectly. MISTY is the nastiest supervisor and needs to be re-trained. She told me it was MY FAULT they still took money from my account because I didn't ask them not to. How on earth is it my job to tell them how to do theirs....
Misty said the rep probably didnt notice the auto pay feature that was coming due. THATS THEIR JOB!!!!!!! That was the entire purpose of my phone call--- to make sure, BEFORE the payment was even due, to make sure they applied everything properly, so I wouldn't have problems when the 1st of the month came. I was "disconnected" three times, and called back.
THE ABSOLUTE WORST CUSTOMER SERVICE EVER!!!!!! I have called previously and the representative was incredibly rude!!!!!
I CANNOT BELIEVE ANYONE WOULD CHOOSE THE COMPANY AS A LENDER!!!! My loan was sold to this bunch of hooligans who have no idea what they are doing.....
Greentree Servicing - Green Tree sold property for more then owed and has ruined my credit
First Greentree sold my property for more then loan amount I hired an attorney to work with returning the home and dealing with all Green Tree matters. As i had previously been harassed and was fully aware of the GTF practices.
Today Green Tree has ruined my credit claiming a loan default for over $13,000 (High Balance) 2006. Yet the amount owed was much less then this as I paid on the home for many years. My attorney made multiple calls, sent certified letters and Green Tree has failed to provide any selling documents or even address my attorney at all. This happened in 2006.
I have requested proof of this debt, property sale documents and they fail to address any questions or send anything to me or my attorney. They sent this account to a collections and they are worthless have no information. Today my credit is ruined because of this. I need did the right thing had an attorney to represent me to uphold the law and GTF does nothing to obey the law.
They think they are the law and ruin peoples lives.
Current status is "Debt Charged Off!" have the same harassment, cursing, lying experiences as many others.
Greentree Servicing - Annoyed
I was encouraged by two reps at Green Tree to apply for loan modification due to my tight financial situation. The one rep went through with me my budget on the phone and said I'd probably be eligible.
I sent all the paperwork to them and then received a letter to call either one of two persons listed. I left various messages but never got a return call. I finally called customer service again and got a Mr. French who was very unprofessional.
He refused to discuss the details and just informed me that they turned me down. He did not want to say why or discuss the matter. I told him that it seemed Green Tree wanted the house and not my payment if they were unwilling to even tell why I was turned down. He told me he was not going to argue with me and totally shut down any possibility of a civil conversation.
I told him I did not want them calling me (they call if there's no payment even BEFORE the 15th of the month which is the grace period.
He said that was not my decision and they would continue to call me. Very unprofessional and unwilling to work with me or even inform me of why I was turned down.
Greentree Servicing - Modification
My father loan was transferred to Green Tree and he hasnt had the best time.My father currently has cancer and is recievneing disability. My father makes his payments on time and has never been late but it have touble making the payments becuase he is no longer working becuase of his illness he cant.
He only gets disability. So he applied for a modification in june 2013 and was denied in July 2013 becuase he was not able to prove a real hardship. My mother cant work because she has to take him to chemo. So i call up to green tree and asked them about the denial reason.
The woman told me and i quote " I'm sorry he has cancer but he does not have a real hardsip he can afford the payments". I mean he has to borrower money to make all the payments in the household. I mean that is fine if they dont want to assist us but i want people to see this is how Green tree treats borrowers.
I hope someone important reads this. There needs to be a change.
Greentree Servicing - B of A modification lined up/ loan sold to Green Tree
While it took a long time for B of A to modify my loan, when they finally sent me a contract and I responded back with signatures on 2 copies and fedex them back, the loan was sold to Green tree. Now, I signed a modification contract with BofA, and Green tree has not honored the modification at all. They are harassing me and telling me I owe them money or we will foreclose on me. I sent them my copy of the modification, and I still get a bill that I owe them a different amount.
I do not trust Green tree.I just put a brand new roof on house, it cost me 30K figuring I was going to stay in the house..Green tree just gave me new gray hairs and 5 years of early death due to stress..
Thank you Green Tree.
Greentree Servicing - Green Tree and check processing
Customer of B of A for over 7 years. Paid everything through my bank.
Pay on a Monday posted by Wednesday. Efficient. Since loan sold to Green Tree in April. Nothing but problems.
Sent a check on Monday (bank has to mail rather than use ACH). It took 9 business days to post. Threaten you, with payment due on the 1st, no my agreement says payment on the first late on the 16th. Can't wait to sell and go back with a normal upstanding company.
If you escrow taxes be sure to follow up making sure they are paid on time.