Greentree Servicing Loan Reviews and Complaints
Greentree Servicing - Greentree deceived me.
My loan was delinquent and transferred to Greentree. I worked out a deed in.lieu of foreclosure with them basically the house was vacant and vandalized and I needed to clean it up.
Two weeks into this process I received notification that I had voluntarily withdrew from the deed in lieu. I kept calling and kept working on the house and was assured by Greentree that there was a mistake and it would be resubmitted. Needless to say Greentree moved forward with the foreclosure and ensured the sale date was so short notice that there is nothing I can do at this point. The auction date was set for three weeks from the court date so there is no time to do anything.
Greentree totally misled me and did not correctly document any of the phone calls that I had with them..
Then to add insult to injury they were nasty on the phone and stated that I should have known this was going to happen. Do everything you can to avoid this company they are the worst.
Greentree Servicing - Inadequite knowledge of accounts by representatives
I requested a payment history on 7/29/14 to be faxed to me. I received it on 8/14/14.
I had questions regarding charges for insurance and how my payments had been disbursed. I held o n the phone for over 74 minutes on 8/22/14. I was told Jason would call me back to discuss my account which the last payment should be 9/24/14.
My loan began with them 10/24/1999 with an outrageous interest rate of 12.99%. I am trying to clarify questions and payoff, NO ONE has contacted me and they will NOT give me the corporate office telephone number to contact someone with knowledge of my account activity/history.
Greentree Servicing - Forclosed our family farm
Payments were made on a loan for 13 years. They were still asking for the original price of the loan after that time frame.
They just foreclosed and got $4000.00 more than original loan. When we asked if a family member could refinanced they told us they would not work with us. They had a 13% loan when all other rates were at 4% to 5%. Our family member also had health problems.
The harassment was terrible. They called a couple times per day. Everyday of the week in some instances.
I cannot believe this could be legal. BE VERY CAREFUL!!!
Greentree Servicing - Said payment were not made to Greetree
Update by user Aug 19, 2014
just the update. All is finally fixed for this month. All late fees were waived and my mortgages are current
Original review posted by user Aug 16, 2014
I have 2 separate account from this company.I made one payment on 7/30/2014 and 8/8/2014 that I sent through my banks ipay.They said they didn't receive any payment from the two accounts, though my bank has proof they received the fund electronically. Now I am being harassed by Greetree daily if I don't send the payments.
They also told me to have my bank stop payment on the two loans payments, and have me pay it over the phone to them.
My bank wont stop the payments because Greetree already accepted the payments. Also they say now that they don't accept payment electronically even though that how I pay them for over a year!
Greentree Servicing - Loan Review
I have been harassed by "Steve" constantly over the phone. I have tried to set up a payment with him and he demands more than what I am able to pay at the time.
He has said that he will mark my account that I am refusing to pay. That is not true at all. If I was refusing to make payments then why would I be trying to give my bank account info? I have had nothing but problems from this company since my loan was sold to you.
I will not stand to be treated like a dog on the phone and will not talk to "Steve" again.
You really need to put your people through some classes on customer service. The harassment and threats do not get you anywhere and only gives your company a bad name.
Greentree Servicing - GreenTree Harrassment HAS TO STOP!
I had a BOA loan initially also. At least if you were behind, they didn't harass you.
I hope EACH AND EVERYONE of those bastards employed by Green tree have a hardship one day and end up in my situation! Karma's a ***! I have had automatic payments through the prehistoric website for 3 years until I broke my limb. I disabled it because I knew I wouldn't have the full amount until I took a loan from my pension plan.
Now, I am 45 days late and have received the NOTICE OF DEFAULT letter. I am also plagued by the 5-6 calls each day. What gets me, is they think they're slick by using different area codes AND using different caller Id's, such as Medical companies. Isn't that false representation?
I don't even answer my home phone as a result. Might even cancel my home phone... 1 less bill! So, I called them today because I may not have the full amount in 30 days.
Like everyone else, the 1st. thing the rep asked was if I intended on keeping the property! She was rude and I tried to tell her I was injured and I might not have the entire amount by the due date. She said the ONLY way to stop foreclosure proceedings was to setup automatic payments with my bank.
I refuse. I will not run the risk of them withdrawing 1300.00 automatically if the money is not all there. I've NEVER over- drafted my account and the rep said it would be better than losing my home! WHAT NERVE!
I told the rep, I would use my bill pay IF I decide to keep the house. My next call is to an attorney.... UGH! I can't decide which job would be worse?
Attorney or GreenTree employee!
Good luck EVERYONE. Remember, "WHAT COMES AROUND, GOES AROUND....KARMA IS A ***!"
Greentree Servicing Loan Payment Review from Doylestown, Pennsylvania
Does anyone know if this is even possible? Have had a loan with GT since 2007.
It was taken out for $28,000. Have paid on it for 7 years never missing or being late with a payment. Interest is 9%. Our balance is still $26,000.
After 7 years?
Going to call and see what they did. If not satisfied, getting an attorney.
Greentree Servicing Home Refinance Review from Doylestown, Pennsylvania
This company sucks! Went to refinance our home and GreenTree is the second mortgage holder.They refused to remain the second mortgage holder and wanted to be the first lien on the home.
Loan was denied, and even our bank said this was really crappy of them. Now looking into a personal loan just to get rid of Green Tree!
Greentree Servicing - Loan Review from Guthrie, Oklahoma
Wow I guess just reading a few reviews what can I say?apparently everything's been said.rudeness must be part of
I can't scroll to the bottom of this page
your resume when you seeka job at brown tree. yep
great page here you can even scroll down to the bottom so I have to put the end of this in the middle. But that's what I mean show me something right in this world the computer age is a horrible thing
when I change my underwear it always reminds me of them. I don't really know what to say other than that is there a regulation board that oversees this hideous operation of thieves.they lost my last payment , wink wink , and when I found out I immediately got in touch with them to pay so I did a check over the phone on May 1st by the end of the month they had taken nearly $2000 out of my account.I went to my bank they said that I had given them authorization for autopay. I haven't been able to get in touch with them since.I haven't had time in the day yet to call them because I just found out about it and I've been working. I want to know does anybody know out there I want to just let this go and let them come and take that piece of *** mobile home and they're high interest rate but I'm afraid that they will be able to sue me for what owed.at that interest rate I would have to be a vampire to live long enough to pay it off and of course nobody will loan me the money on it I'm stuck with it. I'd rather live in a pup tent. As far as rudeness that doesn't bother me I've gotten used to that cause most businesses these days are ran by this generations rude behavior.no one has respect anymore. But when it comes to money then I get angry. I tried to talk to them before about the interest rate they were mad about that.this is the new way of making money because no one wants to do real work anymore and for all you younger people you got it really bad future coming I know that some of you work but most of you don't you're lazy rude young adults and you're having kids this world is on its way out I have lived the best of times and I'm sorry but that is the way our country is evolving and there is no stopping it now so good luck. There's nothing you can do about these people.welcome to your brave new world I will move on with no regrets I worked hard all my life no food stamps just work I didn't spend a cold December day sipping hot cocoa talking about Obamacare I grew up in Montana and I work in 20 below zero weather when I was about 24. I had to kids
Greentree Servicing - Worst customer service
Account service people are a joke. My account was sold to greentree from another bank.
Nothing but problems from the start. I hate my account manager. I feel like I'm calling the local McDonalds to service my loan. I may be better off doing that.
Wish there was a way to have the account moved. ... Guess I need 100 words to post.. so here's more ...
Whenever you call. Your phone number is attached to your account. They won't let you talk to anyone else. My incompetent account manager wouldn't let me talk to his manager.
Guess he was trying to protect himself after he messed up my auto pay twice.
My bank froze my account they thought it was theft ! Thieves that's my experience in one word