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Greentree Servicing has the absolute worst customer service I have ever encountered. I have tried multiple times working with them to make sure that my mother's account is current and I always get nothing but smart remarks, threats and even derogatory comments.

I would suggest if there is any possible way you can avoid working with this company, you do it any cost.

There are many terrible reports of these folks online so please do your homework. From other reports they are almost predatory in their practices and then swoop in to take your home if or when you cannot pay - without any attempt at reconciliation prior to foreclosure, adding additional fees, jacking up the interest rate etc.

Location: Washington, District Of Columbia

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:sigh

I agree. They make every process down to your password very difficult.

They charge fees for everything including online payment. And take 3 extra days to process your snail mail payment so that they can claim late fees.

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