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Short Review on July 24, 2016

Don't know how they were able to operate sent 1500 several times to escrow never got credit for it finally let house go back. Warney Back Dayton Ohio
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ID
#887804 Review #887804 is a subjective opinion of poster.
Location
Springfield, Ohio
Reason of review
Poor customer service

Greentree Servicing Mortgage Review

1.0
Details
They had very nasty attitude im still paying a mortgage an i know i have paid it off
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ID
#880215 Review #880215 is a subjective opinion of poster.
Location
Chicago, Illinois
Service
Greentree Servicing Mortgage
Reason of review
Problems with payment

Greentree Servicing Customer Care Review from Mount Laurel, New Jersey

When bank of america turned my loan over tl green tree i new it was going to be troble right away ,they began accusiing me of not recieving the very first payment ,i beganto get harrassing telphone ca.lls almost threating to a point they told me i owed one thing bank of amrica said another.i caught *** with them ,on differen t matters.they were not good people,nor was bank of america. How do i file in the class action suit ,oh by the way some one came to my house ,to put a foreclosure notice on my door,where do i find the form to fill out?
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ID
#874679 Review #874679 is a subjective opinion of poster.
Location
Mount Laurel, New Jersey
Service
Greentree Servicing Customer Care
Reason of review
Poor customer service

Greentree Servicing - Want to join Class Action lawsuit against Greentree

They would not modify my 2nd mortgage under the HAMP program even though I modified my 1st mortgage with BofA and made unlawful threats to me by stating they would arrest me, seize my property, garnishment of wages, and foreclosure, and used loud and abusive language, mocking my financial struggles, and yelling and cursing at me. They also added insurance to my account and told me they would not allow monthly payments and wanted the entire balance up front. The company also revealed debts to my employer, neighbors, and family members, and encouraged them to tell me to pay the debt or help them pay it.
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ID
#866341 Review #866341 is a subjective opinion of poster.
Location
Los Angeles, California
Service
Greentree Servicing Customer Care
Cons
  • Harrassment
Reason of review
Violations by Greentree
Loss
$35000

Greentree Servicing - Green Tree Services

Years ago when I was layed off I tried to get a modification with then but they never helped me out. Sent in information time after time to get nothing They had the nerve to try to treat me like a dog so they took me to court to foreclose on my house there for I had to file chapter 13 to keep my house. They are crocks!! now they change there name to ditech. I think that Green tree should be held responsible for what they have done to me and others who lost there homes. Hope they have to go back and payback or help pay off the people that they failed to help.
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2 comments
Anonymous
#1330506

DiTech/GreenTree is committing the exact same thing that ended their offices in a class action lawsuit. Presently, they have slapped Force Placed Insurance on my home unknown to me.

In addition, their ledger sheets show that my insurance was paid for from Escrow and horrible communication breakdown with their offices. I was never informed or even notified of this forced placed insurance and worse yet, my insurance was paid. 3 days after finding this information out from a DiTech collector, a storm hit my area causing hail/wind damage to my home.

IT is horrible the way that I have been treated by this company and I am due to pay off my mortgage in a few months. I have read the horror stories posted by customers all over and I firmly agree it is time the Government and President Trump be made aware and do something to stop this from happening to people.

Anonymous
#1172749

. Greentree is nothing but my green eyes devil. I just won't to now where I get a claim sheet so I can get n class act suit

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ID
#859942 Review #859942 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Service
Greentree Servicing Home Loan
Pros
  • This company lays to their customers
Cons
  • Did not take responsibility for their neglagence
Reason of review
Damaged or defective
Loss
$10000
Preferred solution
Price reduction

Greentree Servicing Loan Review

1.8
Details
They said ill get my money the first or second day and never gave it to me yet its the third (3) day i been calling and calling but nothing yet and now enoring me
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ID
#858678 Review #858678 is a subjective opinion of poster.
Location
Alstead, New Hampshire
Service
Greentree Servicing Loan
Reason of review
Poor customer service

Greentree Servicing - No one knows

4.0
Details
I have been trying to male bi monthly payments for 3 months. I have filled out the same paperwork 3 times which is no exaggeration. Everytime I get a letter saying they can't because of several different reasons. The last 2 times is because they said I did not pick a proper due date. Both times I called and after a 15 plus minute wait I was told what was considered a valid due date only to get a later saying I did not. I am not behind and pay every month but Ditech does not have a qualified staff to due a simple bi monthly payment schedule. I bet if I was behind I would be hearing from them about repossessing my house.
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ID
#853338 Review #853338 is a subjective opinion of poster.
Location
Wethersfield, Connecticut
Cons
  • Discrepancies in amounts quoted change with each call
Reason of review
Problems with payment
Loss
$10000
Preferred solution
Deliver product or service ordered

Greentree Servicing Home Loan Review

In 1999 I applied for a home loan.WHile on workmanship comp.At first after giving 500.$ earnest fee.i did not qualified for loan.Two months later I qualified for two smaller loans.And 340.$310 was for land,$340 was for Mobil home.Then went to closing and signed contract for land and Mobil home.I payed for land and house for 10years.At that time I was informed that contract did not match land and house.Contract was for 3 bedroom 2 bath Mobil home.My home was a 2 bedroom 2 bath.Nothing matched contract.Serial #,size,color,location,contract was for Mobil home in another county,20 miles away.At that time I informed Greentree that the contract did not match.Greentrees replied that it does not matter,pay anyway or they were going to sue me.I replied go ahead.Go ahead and sue me.They did in 43 district court.case #cva10-0001.J.Silver aka Greentree did not show up for court.They reset a new court date.again no show.After two no shows tried to reset another hearing,was denied.They took it to another Judge,I was not informed of new hearing with Judge David Cleveland.he ruled for Greentree A $20,000 judgement and court order to take model home listed on contract this was Oct 14th.Court order to take home was .determined unserverable,by county attorney John Forest.case closed.Feb 2nd !deputy of Parker county.John Woverton served court order to take home.gave me 20days to move out,it was tapped to my front door.nothing on court order was correct.except my name,and it was spelled wrong.March 24Th M and M model home service came and removed home.Distroying every thing around my home with sledge hammers and tractors.They took out 50ft of chain link fence with a chain and a tractor 8By8 utility room with washer and drier with tractor.Distroyed and ran over 5 oak trees for no reason.Removed model home with use of three tools,sledge hammer,cutting torch,and crescent wrench.All while deing watched by Parker County deputy's,by order of a assent ant county attorney Wilson.Forcing two disabled veterans to live in tents and rv's,last five years.
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ID
#835073 Review #835073 is a subjective opinion of poster.
Location
Azle, Texas
Service
Greentree Servicing Home Loan
Reason of review
Problems with payment

Greentree Servicing Home Loan Review

1.0
Details
Owned our house for 20 years made our mouthy payment each.green tree serving took over our loan in 2009. They would take our payment out thd first week of the month out of our bank account but it was not posted to our Loan until 25-30-45 days after they took it out of our bank account. With a 9.99% interst rate our monthly payment was eat up in late fees and interest changers. After making a conplain to the CFPB green tree sent us a payment history record when we checked it with bank statements at less one payment a year was not posted to our loan. On there records they say the was no payment made but when I checked it with bank statements they pulled the payment out of our bank account but never posted it to the our loan. They changed us each month a $12 speed pay fee as well but it's not on the records. But it's shown on our bank records. While trying to modifitv the loan green tree sold our loan to us bank. That way they could get away with steeling our home. The new loan holder couldn't be hold responsible for what green tree had done. They never foreclosed on our home. The new loan holder wanted 67,713. For the house or they would take the home. That's was what the oraignal price of our home in 1997. And 20 years late and paid 144,00 to green tree. Us bank wanted that price. They attorney for green tree serving laid in court and said that he wasn't green tree attorny he was us bank attorny. But if you look up green tree attorny his name is listed under green tree. No where Is his name listed under us bank. The people moving my home off my land worked for ditect, they new name for green tree. But still the same company. After the CFPB found green tree guilty for sterling people homes. They are still able to treat people the same way just under a new name. They left 4 people homeless after 20 years and make I g payment to them in the sums of 144,000 dollars. And the small county courts are letting them.
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1 comment
Anonymous
#1191459

Bank of America turned over our home mortgage loan to Green Tree Servicing. During 2013 and 2014 ( possibly longer), we paid down our principal by more than $650 per month.

We sold the property April 15, 2014 and have never received a DETAILED accounting for the excess payments, nor did Green Tree audit our account to verify the accuracy of the principal, interest, insurance and the remaining escrow at the time of closing.

Is there any way to obtain free assistance in getting a complete and valid accounting of our mortgage loan?

ID
#825806 Review #825806 is a subjective opinion of poster.
Location
Little Rock, Arkansas
Service
Greentree Servicing Home Loan
Pros
  • This company lays to their customers
Cons
  • Hurt our economy
Reason of review
Problems with payment

Greentree Servicing Claim Review

They harrass about payment. Tell you that you said this and that. They take money out of your account to use this account one time only. Call 5 or 6 times a day.
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ID
#817567 Review #817567 is a subjective opinion of poster.
Location
Mountain View, California
Reason of review
Problems with payment

Greentree Servicing - Same old *** different name

Walters Company owns Green Tree Servicing. When GTS was fined by the FTC and was going to have its credit rating reduced, GTS was transferred to Ditech. Now Ditech went out of business during the 08 financial crisis for making bad loans. Ditech another company owned by Walters Company rebranded all the Green Tree Servicing employees as Ditech employees. So whats changed? Nothing! Same *** service. Same *** employees and the same lets screw em over attitude because Walters Company enjoys the profits we make for them. This company has forced so many people into foreclosure that it makes one wonder. Who can help you? No one can! It takes thousands for complaints for the Govt to do anything and when they do its not for you its for them. For them to look and feel good. Its really sad that we have a consumer protection bureau that can not do a dam thing for you expect take complaints. That's it! There are so many companies out there who are run-a-muck creating nightmares that our local, state and federal govt can do nothing. So yes, file for bankruptcy right away and then sue them in court. You will win. Juries hate these kind of companies. Don't fall for the lawyers who take on thousands of clients to represent you in a class action law suit. You don't get ***, and they get millions. I fell really sorry for those who have and are getting screwed over my the Walters Company and all its minion companies.
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1 comment
Anonymous
#1299603

I was with Homecomings(North Carolina)ended up with GMAC, thrown over to Greentree, and they became Ditech. In my opinion they are vultures.

The interest is so high, very little of a payment goes to principle.

They have it structured so you can never get it paid off. Frankly, I wish I had never heard of any of them.

ID
#809025 Review #809025 is a subjective opinion of poster.
Location
Bakersfield, California
Reason of review
Poor customer service

Greentree Servicing - Greentree and Ditect mortgage servicing

File a complaint with Consumer Financial Protection Bureau and your attorney general, which probably has a consumer protection division or can refer you to the appropriate agency. The Dodd-Frank Wall Street Reform and Consumer Protection Act, which created the CFPB, established consumer complaint handling as an integral part of the CFPB’s work. The CFPB began accepting complaints as soon as it opened its doors in July 2011. It currently accepts complaints on many consumer financial products, including credit cards, mortgages, bank accounts and services, private student loans, vehicle and other consumer loans, credit reporting, money transfers, debt collection, and payday loans. The Bureau expects companies to respond to complaints and to describe the steps they have taken or plan to take to resolve the complaint within 15 days of receipt. The CFPB expects companies to close all but the most complicated complaints within 60 days. In June 2012, the CFPB launched its Consumer Complaint Database, which is the nation’s largest public collection of consumer financial complaints. When consumers submit a complaint they have the option to share publicly their explanation of what happened. For more individual-level complaint data and to read consumers' experiences, go to the Consumer Complaint Database at: www.consumerfinance.gov/complaintdatabase/. To submit a complaint, consumers can: Go online at www.consumerfinance.gov/complaint/ Call the toll-free phone number at 1-855-411-CFPB (2372) or TTY/TDD phone number at 1-855-729-CFPB (2372) Fax the CFPB at 1-855-237-2392 The CFPB and the FTC settled a huge case with them in April 2015. They are supposed to be monitoring greentree and probably Ditech which they were merged into. You can easily find it on the web. You also might be able to bring a small claims action in your local court, if your state has a small claims court system. Collect all of the documents and summaries of phone calls and anything else you have to prove your claim. Make copies and keep the original.
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1 comment
Anonymous
#1352986

I bought my Mobile home new back in may 2000. For $29000.00 and i still owe $22000.00 on it.

It been 17years and they know this is a rip off.

It's like i have paid this singlewide home of 3 time or more. Something needs thnbe done about this interest ***.

ID
#800700 Review #800700 is a subjective opinion of poster.
Reason of review
Poor customer service

Greentree Servicing Mortgage Review

Green tree purchased loan from bofa and based their collection activity on inaccurate loan information. Didn't offer HAMP modification on 2nd mortgage even though Greentree knew we had HAMP they BOfA.
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ID
#800349 Review #800349 is a subjective opinion of poster.
Location
San Jose, California
Service
Greentree Servicing Mortgage
Reason of review
Not as described/ advertised

Greentree Servicing - Charging me extra for insurance and already had insurance

I was getting charged monthly for having insurance and submitted them a copy of my insurance but they was still charging me for insurance. And, I think I should be refunded back for the money they took from me. I see why they merge to a different name. I have been in my home 8 years. I started off paying Walter Mortage, then green tree, now ditech. And, it seem like I haven't been paying anything. I am still at the same amount. From when I started off. So, what else can I do. I had received a letter and form about they was overcharging for insurance. I misplaced the paper and form and I called ditech to try get a form.
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ID
#799864 Review #799864 is a subjective opinion of poster.
Location
Pelahatchie, Mississippi
Reason of review
Problems with payment

Greentree Servicing - Mortgage Review from Westland, Michigan

I also have had many issues with greentree. 7 payments made in 2015. Confirmation given by phone and I had them send me a each time. Then I received a letter from them stating that I am now defaulted on the mortgage. BS PERIOD I challenged it. They sent me a letter stating the breakdown of what transactio were made. Yep, showing that I missed several payments. BS AGAIN on the right side of the letter, it states that the paymentswere set aside in a separate area. I called them I would say, about 20 + times. In hopes of resolving this. Each and every call was nothing but lies , deception, and I was informed that the paperwork was incorrect. WHAT - you sent it to me. I finally got the repersentive to admit that truth. He started yelling at me, just the same thing as all of the other calls I made! !!!!!!!!! The repersentive told me that he would give me the lost 7+thousand dollars and 2-more thousand dollars and give the house back to greentree. WHAT, YOU CAN'T TELL ME THAT! #! like always, asked for his last name and extention number. Nope, just like the other people who I called, refused to give me the information. I was called by the supervisor and she yelling at me and said that nothing like that could have been said. She said that I am a lying on this and slammed the phone down. GUESS WHAT HAPPENED NEXT. I RECEIVED A LETTER FROM GREEN TREE LENDERS STATING THAT THEY ARE FORCOLSE ON THE HOUSE. WHAT. AND IT IS A EXCELLED ONE THAT IS 30 DAYS. I WAS SHOCKED TO SEE THIS. ONLY WAY TO STOP THIS CRAZY *** WAS TO FILE A CHARTER 13. THIS WAS A YEAR AGO THIS FEBRUARY. EVER SINCE THEN MY ATTORNEY AND I HAVE BEEN SLAMMED WITH NON FOLLOW THRU BY GREEN TREE LENDERS. ALWAYS CHANGING THE NEW MODIFICATION WE DID IN SEPTEMBER. GET THIS -!!!!!! THIS YEAR I RECEIVED YET ANOTHER MODIFICATION IN THE MAIL. MODIFICATION CHARGE AND DIFFERENT FROM THE ONE THAT I SIGNED. THEY REMOVING THE PAPER WORK THAT MY ATTORNEY. MYSELF AND THE COURT SIGNING. WHAT THE *** IS GOING ON HERE. THIS IS ILLEGAL . PERIOD. MY ATTORNEY
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ID
#797030 Review #797030 is a subjective opinion of poster.
Location
Westland, Michigan
Service
Greentree Servicing Mortgage
Reason of review
Problems with payment