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Greentree Servicing
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Greentree Servicing Reviews
New Reviewer
I want another finance company
Yes, I have read some of the compliments that have been posted and my advice to anyone that has a compliment, is to start a potition in the town, city in which you live. Once you have the names of those that feel they have been taken advantage of, we need to send all of the names to the BBB. Also, we need to place or email addresses with our complaints. We need to be able to have another company buy our loan out. Thank you and I hope to hear from others soon. lilcunrty@***.com, will place your emails.
6 comments
ID
Location
Washington, District Of Columbia
Service
Greentree Servicing Loan
New Reviewer
Rude Greentree Employees
I have had trouble for the past year with payments but "Carol" has worked things out with me and always treated me with utmost respect. Now I got behind again - two payments of which I am confused about. I made an agreement with "Dawn" for a partial pay and then rest 5 days later. When i made the partial payment "Mark" calls me afterward and advises it was not good enough and had to have all of it by the 31st - not on the first when I get paid. I advised him I'm only paid once a month. I was talked to like I was subhuman and he did not care who had "kissed my butt" before but that he would not and I could either pay or get out. He also said that Dawn had no authority to make agreement with me. I told him to take that up with her. He again advised to pay or get out and didn't care I have no where to go or that I care for an elderly mother in my home. I called him an SOB and hung up. Called Dawn who advised me all was ok and she DID have authority to talk to me and make arrangements to pay up. During this conversation Mark called me NINE times. I have paid to date what was agreed to with Dawn; however, on the first of November I got served with eviction and seizure of property papers!!! I called again and was told by regional supervisor all was okay and I would get confirmation from them as to agreement. I requested confirmation from them I was NOT being evicted or my home seized and was told I would have to get from the attorney. Called the attorney and have yet to have call returned. I believed Dawn and the regional rep I spoke to that all was ok with them but I still have papers in front of me stating otherwise. I was also told that "Rusty" handles my account. Mark advised he was Rusty's "assistant" and Rusty was not available. If that's the case and Rusty handles my account then Mark has no authority to evict me. I have never been talked to so rudely in all my life except by Greentree's Mark and a couple of others. Carol, Dawn and Chris have been good to me. Mark has no business dealing with people and making threats and talking so ugly to folks he doesn't know. This company is very unorganized. I also would think they would rather do the payments with me than to lose the money that is owed them but "Mark" doesn's seem to think so although the others do. So. . . three people tell me all is okay but "Mark" says not. Also Mark filed the papers TWO days AFTER my agreement with Dawn and also AFTER payments had been made. He too called my landlord and had not business discussing my financial business with him. I am very upset about this entire mess and taking care of my elderly Alzheimer mother is tough. Mark is the type of person that could make an already depressed person want to commit suicide or something. You don't kick folks when they are down. Mark would not discuss ANYTHING other than pay up or get out!!!!!! He needs to be fired for the way he talked to me BEFORE I called him an SOB and hung up and for the way he misrepresents the company!!!
11 comments
ID
Location
Beaverton, Oregon
New Reviewer
Greentree Financial aka Greentree Servicing is ripping me off
13 years ago, my husband and I, we were just starting out, not making alot of money, purchased a mobile home, my parents gave us $11,000.00 down on a $27,000.00 home, we financed $16,000.00 w/ Greentree, now after 13 years of living in this dump and dealing w/ these VULTURES, we still owe $11,000.00. I figured it up and all together we have paid Greentree $27,300.00 towards a $16,000.00 loan, This is unreal that I am dealing w/ this in this day and age. unbelievable. These people need to be stopped.
32 comments
ID
Service
Greentree Servicing Loan
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Greentree Servicing
The second mortgage on our home has been sold three times to different banks. Never before have we had to fill out a new automatic deduction form.
I received a letter saying GreenTree was now servicing our loan 15 days before the payment was due. 5 days after the payment was due we started receiving phone calls from debt collectors saying the payment was never received. When I spoke to a GreenTree rep they said they had mailed a packet that required us to re-fill out the auto payments. I had never received the packet, the rep then said it probably did not get to me yet.
Think about it, they have debt collectors call me before they send me the packet to pay the loan. Kind of backwards if you ask me. Now they are charging $12 per month to automatically deduct the payments. They never let me know I would receive these fees.
GreenTree sucks. Never use them. If I could do anything to get away from using them, I would. Unfortunately the financial system is foobar and I have no option.
(This is only one example of how they are incompetent. I could go on for a while but will spare you.)
I created grinchtreeservicing.com
I'm hoping more people will join. Is a social networking website for us frustrated customers...
I have been paying Greentre for 10yrs and recently have had some financial hardships. My husband called and specifically told them we could not make a payment until we contacted them.
They instead withdrew a payment from our checking account and of course it was overdrawn.
After my bank kicked it back they did again I had to stop payment on it and it ended up costing 60.00 total in fees. Now they keep calling and harassing me to end.
Kenneth, I'm with you. If anyone else is having trouble with GT, please contact me.
After paying on the loan for 13 yrs, now all of a sudden after being 39 days late, I have been contacted about foreclosure. Wintertate@***.com
Pay your blls on time and you won't get any calls. GT would much rather NOT call you.
GT shouldn't have to call you.
Calling you costs GT money because they have to employ people to collect your payment from you that you should be paying on your own. This website is like a support group for losers.
Hi I have a mobile home financed through Greentree .It hads been a nightmare of constant harrassing calls and threats of repossessions and rude representatives. I am in Northeast Alabama .if ther is any class action suits against the blood sucking leaches someone please let me know or anything else for that matter ..I am sick of these people bothering me.I cannot even have peace in my own home and I myself would love to refinance or see some laws passes that protact home manufactures home owners from vampires like Greentree