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Unfortunately, they bought my mortgage. I have had nothing but bad experiences with them. I'm on automatic payments and they increased my payment by $200 per month. I called to inquire about it several times and they kept telling me that it was due to taxes. However,...
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Anonymous
Anonymous

This is how I got them to finally do what they needed to do. Let me give you the procedure, then the background. 1. I typed a letter stating every conversation and transacti...

Anonymous
Anonymous

I am having the same problems. My payments have gone up plus they have added additional money (they say Paying toward Principle) to my payment. I have no principal, only in...

Mortgage was acquired from Citimortgage 5 months ago and these folks are horrible to deal with. The customer service reps have very bad attitudes and never a supervisor around. Just filed a complaint with the Consumer Protection Bureau because after two weeks, they...
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I do not know how this could happen but it did. I have auto pay set up and each month the same amount comes out but not this month. This month they only took out the Principle and Interest and not the Escrow and NOW I am getting nasty calls at home and work stating...
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Loan Review

Greentree Servicing
#653599
Citimotgage sold my loan to Greentree. Only been with them for 5 months and so far every single person i have dealt with has a serious attitude problem! Rude, Rude,Rude! They need to be educated in customer service!!
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Other Product Review

Greentree Servicing
#633121
1.0
Green tree servicing LLC has been calling me like ten times a day harassing and threatening to evict me from because the note is 15 daily delinquent.
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Property Taxes Review

Greentree Servicing
#629187
Very high ESCROW gouging for inflated property taxes on a small irregular lot with compatibles lower in a hostile environment of over improved larger lower taxed homes
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Other Product Review

Greentree Servicing
#627961
1.0
Worst company ever SCAM artists Won't ever return an email or phone call
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Citi sold my mortgage after I lost my job and couldn't make full payments. So for a while I sent everything I had to Green Tree. They tried to force me to refinance my mortgage but I read all the horror stories about this company and refused their offers. Then Green...
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Bought a trailer and it was suppose to be new, but it was not and I asked for brown cabinets and dark carpet,cabinets was white, trailer did not have any shut off valves in any parts of the house. The boarder of the home was half put up. The people did a sorry job....
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1.0
Warsaw, North Carolina
I didn't like
  • Company lies and threatings
#682459
I have had the same problems with Green Tree claims department as the post I just read. I have been calling from Jul 27, 2015 up until today Aug 5, 2015 and to no avail. I have called regular customer service and they have tried to reach this dept but to no avail. I...
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Anonymous
Anonymous

We have also had prob with greatness mortgage ands need to.know if anyone can help us with this

#677703
I am tired of being threated by customers, that they want to take legal action to take my home. I have been making payments on this home since 1995, which is 20 years, and I am not about to have this company take my home, for being late few days or even a month behind....
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ayoung
AYoung
Greentree Servicing Verified Representative

We understand you need support with this issue. We would like to help. To protect your privacy and comply with financial disclosure laws, we need to work with you offline. Can...

Anonymous
Anonymous

If GreenTree Services your mortgage contact the CFPB at 855-411-2372 or www.consumerfinance.gov.E

Window Rock, Arizona
#674478
Every month I have a different payment. Released pmt from my bank then looked on website and pmt was different AGAIN! Said I owed a !late payment from 2014, when I was with CITIBANK! NO NO NO! How can they do this to me every month when my pmt is there the day before...
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Anonymous
Anonymous

If GreenTree Services your mortgage contact the CFPB at 855-411-2372 or www.consumerfinance.gov.###

2.0
I didn't like
  • Lack of customer service
  • Way i was being treated
#671798
Loan was aquired by from another company, taxes were raised, faxed new tax bill due to being lowered since turning 65 and frozen. Paid two payments leaving off the extra 100.00 for taxes. Waiting for reassesment of bill, they hurt my credit rating, and customer...
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Anonymous
Anonymous

If GreenTree Services your mortgage contact the CFPB at 855-411-2372 or www.consumerfinance.gov.###

Anonymous
HurtbyGreenTree

I have had the same problem with Green Tree Servicing and I found out that they are committing the following violations of the TCPA, FCPA, FDCPA and RESPA acts. This why the G...

1.0
I didn't like
  • How they cant help
#665908
Green Tree took over my Mortage. I didn't notice any problem's at first. Then last year my payment wen't from $772.24 to $844.92 I am on a fixed. I called and was given bunch of excuses. They said my taxes had gone up, that was lie. Then they said my home owner's...
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Anonymous
Anonymous

If GreenTree Services your mortgage contact the CFPB at 855-411-2372 or www.consumerfinance.gov.###

#665693