Unfortunately, they bought my mortgage. I have had nothing but bad experiences with them. I'm on automatic payments and they increased my payment by $200 per month. I called to inquire about it several times and they kept telling me that it was due to taxes. However,...Read more
Mortgage was acquired from Citimortgage 5 months ago and these folks are horrible to deal with. The customer service reps have very bad attitudes and never a supervisor around. Just filed a complaint with the Consumer Protection Bureau because after two weeks, they...Read more
I do not know how this could happen but it did. I have auto pay set up and each month the same amount comes out but not this month. This month they only took out the Principle and Interest and not the Escrow and NOW I am getting nasty calls at home and work stating...Read more
Our mortgage was sold to Greentree during a modification process. It ended up being a higher payment. Haven't received a statement but told we are already behind plus receiving threatening calls. After reading all the other reviews, i can believe every one!!! Customer service just sucks, i want to give them the house and be done with them!!
Citimotgage sold my loan to Greentree. Only been with them for 5 months and so far every single person i have dealt with has a serious attitude problem! Rude, Rude,Rude! They need to be educated in customer service!!
Other Product Review
Green tree servicing LLC has been calling me like ten times a day harassing and threatening to evict me from because the note is 15 daily delinquent.
Property Taxes Review
Very high ESCROW gouging for inflated property taxes on a small irregular lot with compatibles lower in a hostile environment of over improved larger lower taxed homes
Citi sold my mortgage after I lost my job and couldn't make full payments. So for a while I sent everything I had to Green Tree. They tried to force me to refinance my mortgage but I read all the horror stories about this company and refused their offers. Then Green...Read more
Bought a trailer and it was suppose to be new, but it was not and I asked for brown cabinets and dark carpet,cabinets was white, trailer did not have any shut off valves in any parts of the house. The boarder of the home was half put up. The people did a sorry job....Read more
Warsaw, North Carolina
I didn't like
- Company lies and threatings
I have had the same problems with Green Tree claims department as the post I just read. I have been calling from Jul 27, 2015 up until today Aug 5, 2015 and to no avail. I have called regular customer service and they have tried to reach this dept but to no avail. I...Read more
I am tired of being threated by customers, that they want to take legal action to take my home. I have been making payments on this home since 1995, which is 20 years, and I am not about to have this company take my home, for being late few days or even a month behind....Read more
Window Rock, Arizona
Every month I have a different payment. Released pmt from my bank then looked on website and pmt was different AGAIN! Said I owed a !late payment from 2014, when I was with CITIBANK! NO NO NO! How can they do this to me every month when my pmt is there the day before...Read more
I didn't like
- Lack of customer service
- Way i was being treated
Loan was aquired by from another company, taxes were raised, faxed new tax bill due to being lowered since turning 65 and frozen. Paid two payments leaving off the extra 100.00 for taxes. Waiting for reassesment of bill, they hurt my credit rating, and customer...Read more
I didn't like
- How they cant help
Green Tree took over my Mortage. I didn't notice any problem's at first. Then last year my payment wen't from $772.24 to $844.92 I am on a fixed. I called and was given bunch of excuses. They said my taxes had gone up, that was lie. Then they said my home owner's...Read more
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