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Had a problem with one of your customer service reps name Rosie. Phone number is 1-800-474-3918, ext. 62592. She is very rude, make threats to my parents, try to control them making unprofessional statements to them. Talk to mom like she is a child telling her what to...
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1.0
Morrison, Tennessee
I liked
  • No problems with payments
I didn't like
  • Unfair business practices
#708590
I was on automatic pay until my payments went inconsistent. I was charged 100-300 dollars in fees periodically every month. Changed to pay manually and I would dispute fees every month then end up paying anyways to stop the harassment. It's like, I am in a...
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My house is going into foreclosure I cannot afford it anymore. But in the Chain of events Greentree screwed me over with their greed and lies they gave me all different prices for all different crazy things they said I owed them money for some past house insurance...
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1.0
I didn't like
  • Will not work with you
  • Company lies and threatings
  • cant find where they credited my payment
#706461

Other Product Review

Greentree Servicing
#689127
Withheld account .,rude.,threating,repossession, calling family.,and friends.,ex in-laws..now summon to court to foreclose. .....oh..now changing name Ditech....look out...
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Other Product Review

Greentree Servicing
#684903
1.5
Details
Rude call me at work when I told them I can not get calls at work just for being 16 days late on my payment rudest I have ever ment
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Customer service
Interest Rate
Product or Service Quality
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Greentree Servicing Loan Review

Greentree Servicing
#678325
The reps. are the rudest, most inconsiderate people. I never missed a payment for 5 years and paid over my amount due but I got behind only $35 and received rude harrasing threatening phone calls from them up to 10 Times a day.
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Greentree Servicing Staff Review

Greentree Servicing
#663162
I have been not habit insulted by their reps and they ask personal questions which is none of their business. When you try to make a statement they get angry and raise their voices. Which make you feel like a piece of trash
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As a contractor -I was called by a lady to take care of her carpets that had been damaged do to a damaged roof. Upon first look my suggestion was to replace the carpet -but told her i would do what i could with them to see if they could be salvaged. Long story short...
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Cove City, North Carolina
I didn't like
  • Rude staff
  • Unfair business practices
  • Did not take responsibility for their neglagence
#704610
I never had a problem paying my mortgage when it was with GMAC - never a lost payment or threat of foreclosure. I received monthly statements by no later than the 15th of each month, wrote the checks and they were posted promptly: Every statement was accurate. After...
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Anonymous
Anonymous

Also contact CFPB at 855-411-2372 or www.consumerfinance.gov.

1.0
I didn't like
  • Unable to communicate with
  • Rude staff
  • Unethical
#704377
I have never been treated so unprofessionally than I have been for the last 5+ years by Green Tree! Their lack of customer service and rude employees has left such a bad taste in my mouth that I can't take it anymore! I have been in my home for 27 years and because of...
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1.0
I didn't like
  • No response
  • Are frauds
  • Unethical
#703746
**UPDATE** I sent a certified check for thousands of dollars -the amount owed- to Green Tree, now Ditech. Ditech cashed the certified check, then several weeks later mailed me a check for the amount I sent them, and told me my house is in foreclosure. I now have 4...
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Anonymous
Anonymous

They did the same to me - the only way I was able to avoid them from hiding mailed checks was to pay directly via my BOA account BUT then they put the money in a suspense acco...

Anonymous
Anonymous

I have a consumer law attorney who filed a lawsuit against Green Tree Servicing in Federal Court about 10 days ago. Without filing a lawsuit in FEDERAL court you will never b...

#702051
They intentionally put my payment as UAF (Unapplied Funds, then called tell me I did not make the payment, many calls, I tried to explain to them ( the debt collector), and offered to fax my bank statement, they refused to listen and insisted that I did not pay and was...
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Can't pay directly online. Money sits in the unapplied funds account. Customer service reps have no access to transfer funds over. Multiple calls to my cell phone daily even though account up to date. No wonder people hate large corps! Green Tree is the worst. Is it...
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Anonymous
Anonymous

OK first by law green tree has to post your payment the day it is received ...if they are applying to unapplied account that means they are planning to try to steal your home ...

#698317
Green Tree Servicing paid taxes on my Mother's property, she has no loan on her property and never did any business with them. They then claimed they paid my taxes and forced me in to escrow. When in reality it was her property and they paid them 3 months before they...
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I didn't like
  • Rude staff
  • How they cant help
#696614