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I was on automatic pay until my payments went inconsistent. I was charged 100-300 dollars in fees periodically every month. Changed to pay manually and I would dispute fees every month then end up paying anyways to stop the harassment. It's like, I am in a...
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My house is going into foreclosure I cannot afford it anymore. But in the Chain of events Greentree screwed me over with their greed and lies they gave me all different prices for all different crazy things they said I owed them money for some past house insurance...
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1.0
I didn't like
  • Company lies and threatings
  • Unethical
  • cant find where they credited my payment
#706461
As a contractor -I was called by a lady to take care of her carpets that had been damaged do to a damaged roof. Upon first look my suggestion was to replace the carpet -but told her i would do what i could with them to see if they could be salvaged. Long story short...
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I didn't like
  • Unfair business practices
  • Rude staff
  • Did not take responsibility for their neglagence
#704610

Greentree Servicing Loan Review

#678325
The reps. are the rudest, most inconsiderate people. I never missed a payment for 5 years and paid over my amount due but I got behind only $35 and received rude harrasing threatening phone calls from them up to 10 Times a day.
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Greentree Servicing Staff Review

#663162
I have been not habit insulted by their reps and they ask personal questions which is none of their business. When you try to make a statement they get angry and raise their voices. Which make you feel like a piece of trash
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Mortgage Review

#657121
1.0
Our mortgage was sold to Greentree during a modification process. It ended up being a higher payment. Haven't received a statement but told we are already behind plus receiving threatening calls. After reading all the other reviews, i can believe every one!!! Customer service just sucks, i want to give them the house and be done with them!!
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Loan Review

#653599
Citimotgage sold my loan to Greentree. Only been with them for 5 months and so far every single person i have dealt with has a serious attitude problem! Rude, Rude,Rude! They need to be educated in customer service!!
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I never had a problem paying my mortgage when it was with GMAC - never a lost payment or threat of foreclosure. I received monthly statements by no later than the 15th of each month, wrote the checks and they were posted promptly: Every statement was accurate. After...
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Anonymous
Anonymous

Also contact CFPB at 855-411-2372 or www.consumerfinance.gov.

1.0
I didn't like
  • Rude staff
  • Unable to communicate with
  • Lack of customer service
#704377
I have never been treated so unprofessionally than I have been for the last 5+ years by Green Tree! Their lack of customer service and rude employees has left such a bad taste in my mouth that I can't take it anymore! I have been in my home for 27 years and because of...
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1.0
I didn't like
  • Rude staff
  • No response
  • Are frauds
#703746
**UPDATE** I sent a certified check for thousands of dollars -the amount owed- to Green Tree, now Ditech. Ditech cashed the certified check, then several weeks later mailed me a check for the amount I sent them, and told me my house is in foreclosure. I now have 4...
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Anonymous
Anonymous

They did the same to me - the only way I was able to avoid them from hiding mailed checks was to pay directly via my BOA account BUT then they put the money in a suspense acco...

Anonymous
Anonymous

I have a consumer law attorney who filed a lawsuit against Green Tree Servicing in Federal Court about 10 days ago. Without filing a lawsuit in FEDERAL court you will never b...

#702051
They intentionally put my payment as UAF (Unapplied Funds, then called tell me I did not make the payment, many calls, I tried to explain to them ( the debt collector), and offered to fax my bank statement, they refused to listen and insisted that I did not pay and was...
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Can't pay directly online. Money sits in the unapplied funds account. Customer service reps have no access to transfer funds over. Multiple calls to my cell phone daily even though account up to date. No wonder people hate large corps! Green Tree is the worst. Is it...
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Anonymous
Anonymous

OK first by law green tree has to post your payment the day it is received ...if they are applying to unapplied account that means they are planning to try to steal your home ...

Green Tree Servicing paid taxes on my Mother's property, she has no loan on her property and never did any business with them. They then claimed they paid my taxes and forced me in to escrow. When in reality it was her property and they paid them 3 months before they...
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I didn't like
  • Rude staff
  • How they cant help
#696614
Unfortunately, they bought my mortgage. I have had nothing but bad experiences with them. I'm on automatic payments and they increased my payment by $200 per month. I called to inquire about it several times and they kept telling me that it was due to taxes. However,...
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Anonymous
Anonymous

This is how I got them to finally do what they needed to do. Let me give you the procedure, then the background. 1. I typed a letter stating every conversation and transacti...

Anonymous
Anonymous

I am having the same problems. My payments have gone up plus they have added additional money (they say Paying toward Principle) to my payment. I have no principal, only in...