Greentree Servicing Reviews

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Greentree Servicing Loan Payment Review from Doylestown, Pennsylvania

Does anyone know if this is even possible? Have had a loan with GT since 2007. It was taken out for $28,000. Have paid on it for 7 years never missing or being late with a payment. Interest is 9%. Our balance is still $26,000. After 7 years? Going to call and see what they did. If not satisfied, getting an attorney.
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1 comment
#861554

No its possible..they are crooks and Our great Government is letting these disgusting people get away with this..if you can get a loan to pay them off and get away from these bloodsucking nasty horrible disgusting vampires !

ID
#499972 Review #499972 is a subjective opinion of poster.
Location
Doylestown, Pennsylvania
Service
Greentree Servicing Loan

Website is always down/ clueless representatives

They didn't even know they had bought my mortgage from EverBank, Website is always down/ clueless representatives. Website is always down/ clueless representatives Website is always down/ clueless representatives Website is always down/ clueless representatives Website is always down/ clueless representatives Website is always down/ clueless representatives Website is always down/ clueless representatives Website is always down/ clueless representatives Website is always down/ clueless representatives Website is always down/ clueless representatives Website is always down/ clueless representatives Website is always down/ clueless representatives Website is always down/ clueless representatives Website is always down/ clueless representatives Website is always down/ clueless representatives
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ID
#499389 Review #499389 is a subjective opinion of poster.
Service
Greentree Servicing Mortgage
Loss
$225

Greentree Servicing Home Refinance Review from Doylestown, Pennsylvania

This company sucks! Went to refinance our home and GreenTree is the second mortgage holder.They refused to remain the second mortgage holder and wanted to be the first lien on the home. Loan was denied, and even our bank said this was really *** of them. Now looking into a personal loan just to get rid of Green Tree!
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ID
#499259 Review #499259 is a subjective opinion of poster.
Location
Doylestown, Pennsylvania
Service
Greentree Servicing Loan

Greentree Servicing - Review in Loans and Mortgages category from Norwich, New York

Have been out of work due to an injury for 2 years. Still having surgeries because of my injury. My husband just lost his job after being there multiple years. I'm 1/2 a payment behind and theyre threatening to have a sheriff come and throw out my family, even though they cant. I asked them to work with me and they refuse to. Ive heard nothing but complaints about this company.
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ID
#499200 Review #499200 is a subjective opinion of poster.
Location
Norwich, New York

No one will call me back!

I am 66 years old and have been paying on my mortgage with Green Tree since February 1996. I need to move back east with my family due to my age and health. I submitted a cash settlement offer to Green Tree for my trailer back on 1/18/2014. I called multiple times a week until I finally reached the Manager taking care of the case, Kenya Carter, on 3/12/2014. She told me that they never received anything from me. I resent all of the requested documentation and they received it on 3/17/2014, per the signature confirmation I received from the post office. I have been calling multiple times per week since then and no one will call me back. Everyone I talk to says that only Kenya Carter can help me because she is the Manager. Please, I need help selling this trailer so I can move. I need someone to please call me back and let me know if it is approved and if not, why.
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ID
#497952 Review #497952 is a subjective opinion of poster.
Location
Sahuarita, Arizona
Service
Greentree Servicing Mortgage

Greentree Servicing Property Foreclosure Review

Negotiated a DIL with greentree in 2012. Everyone I talked to was either rude or just plain incompetent. Now 2 years later they call and say they are going to foreclose on the property because they did the DIL on the wrong property. Continue to receive harassing phone calls daily from these *** more than 2 years after the fact due to their mistake. Stay far away from these idiots.
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ID
#495963 Review #495963 is a subjective opinion of poster.
Location
Davenport, Iowa

Greentree Servicing - Loan Review from Guthrie, Oklahoma

Wow I guess just reading a few reviews what can I say?apparently everything's been said.rudeness must be part of I can't scroll to the bottom of this page your resume when you seeka job at brown tree. yep great page here you can even scroll down to the bottom so I have to put the end of this in the middle. But that's what I mean show me something right in this world the computer age is a horrible thing when I change my underwear it always reminds me of them. I don't really know what to say other than that is there a regulation board that oversees this hideous operation of thieves.they lost my last payment , wink wink , and when I found out I immediately got in touch with them to pay so I did a check over the phone on May 1st by the end of the month they had taken nearly $2000 out of my account.I went to my bank they said that I had given them authorization for autopay. I haven't been able to get in touch with them since.I haven't had time in the day yet to call them because I just found out about it and I've been working. I want to know does anybody know out there I want to just let this go and let them come and take that piece of *** mobile home and they're high interest rate but I'm afraid that they will be able to sue me for what owed.at that interest rate I would have to be a vampire to live long enough to pay it off and of course nobody will loan me the money on it I'm stuck with it. I'd rather live in a pup tent. As far as rudeness that doesn't bother me I've gotten used to that cause most businesses these days are ran by this generations rude behavior.no one has respect anymore. But when it comes to money then I get angry. I tried to talk to them before about the interest rate they were mad about that.this is the new way of making money because no one wants to do real work anymore and for all you younger people you got it really bad future coming I know that some of you work but most of you don't you're lazy rude young adults and you're having kids this world is on its way out I have lived the best of times and I'm sorry but that is the way our country is evolving and there is no stopping it now so good luck. There's nothing you can do about these people.welcome to your brave new world I will move on with no regrets I worked hard all my life no food stamps just work I didn't spend a cold December day sipping hot cocoa talking about Obamacare I grew up in Montana and I work in 20 below zero weather when I was about 24. I had to kids
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ID
#495903 Review #495903 is a subjective opinion of poster.
Location
Guthrie, Oklahoma
Service
Greentree Servicing Loan

Greentree Servicing - Mortgage Review from San Joaquin Hills, California

I am sick of this company jacking me around. They make it impossible to pay your loan on time because their website sucks, they don't answer their phones and if you mail it in it somehow always gets there late so they can add a late charge to your account. The works are rude and threatening, they harrass you the minute your payment isn't there on the first. This company should be investigated and shut down. It is a disgusting mortgage company that try's to make you late with your payments to rip you off for more money. For example- it is the 9 th of the month and I still haven't gotten my statement. If I try and pay by phone they want to charge an extra 12 dollars. If you try and pay on line they tell you to registrar , when you do they say you have done it before and they don't recognize your account or password. I hate these bastards.
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ID
#495513 Review #495513 is a subjective opinion of poster.
Location
San Joaquin Hills, California
Service
Greentree Servicing Mortgage

Denied OSHI funding

My name is Terrance e watson and my Servicer is green tree. Green tree offered me a modification and I have written them and told them that I was not interested in a modification. This faxed request was wednesday June 4, 2014. I had taken the time to call OSHI every week since my application, over 90 days ago. I had not been informed by anyone, that my requests was or had been returned with a denial until this Tuesday. At that time I was told I needed. To contact. Green tree and let them know that I did not want the modification.I contacted green Tree and was told to fax a written statement saying that I did not. Want the modification and to fate and sign, which I did. Today,Thursday June 5,2014 I received a phone call from Matt at OHSI stating that because I had taking so long in telling OHSI I did not want the modification I would have to appeal the decision not to fund.I had not known that my OSHA application had been denied, but know that I know , I am requesting an appeal to be intiated in my behalf. Contact no.909-215-**** Address. 3126 alameda st Medford or 97504 Unit 518 SS#(. Last four) 1581 Thank you Terrance e watson
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ID
#494128 Review #494128 is a subjective opinion of poster.
Location
Medford, Oregon

Received a call about a neighbor

Today I received a call from Greentree to give my neighbor a message. They wouldn't tell me what they wanted just to go over and give him a message to call them and if he wasn't home to leave a sticky note on his door. I looked up Greentree online and saw they were a mortgage finance company. I am so very upset that they would call a neighbor of a client. This is so unethical and I would like to know if it is illegal? I will not give my neighbor their message. I am very angry and upset.
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1 comment
#858348

Yes that's totally illegal and a violation of fair trade acts. If your neighbor is serious about it, this must be documented and he must file a formal complaint against GT.

ID
#493768 Review #493768 is a subjective opinion of poster.
Service
Greentree Servicing Mortgage

Greentree Servicing Rude Service Review from Melbourne, Florida

Green Tree represent are very rude. They call and leave very nasty messages like they are treading you. They even talk to you nasty over the phone.They over charge you with your monthly bill. They like to call family members and discuss your personal business with when you haven't given them no kind of permission to do so are your family members contact information. They are just a nasty company to deal with.
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ID
#493611 Review #493611 is a subjective opinion of poster.
Location
Melbourne, Florida

Rude service and will not refund double payment made on line

GT Home Loan Servicing customer service is the worst! I made a double payment on line because I did not receive a confirmation number for the first payment. When I contacted them they said I had to request a refund of one payment in writing with my bank account information and it would take 4-7 days! Really! The supervisor Sarah was very rude and said she would not provide her last name. I will never recommend this company to anyone. In the past I received excellent customer service but not anymore! This was not my fault and apparently a glitch in their on line payment system but they do not care. Their website is a little old fashioned but user friendly or so I thought but not anymore.
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1 comment
#1020648

I am having the same problem, after 24 days , 2 faxes ans multiple calls and left voice mails I have not received refund yet.

Houston tx

ID
#493596 Review #493596 is a subjective opinion of poster.
Location
Dallas, Texas
Service
Greentree Servicing Customer Care

I got a harassing call , they called it a courtesy call on june 2nd concerning my june payment

On june 2nd i got a call regarding my Junes payment ,They wanted to know when i was going to make payment.In all my years of having a mortgage no one has ever bothered me until i pass the 16th of the month.They told me anything after the first is late. But then why do we have to the 16th until we have late charge? I also asked them to sell my mortgage back to BOA and stop {{Redacted}}. I also to them they must have a *** of forecloses they told me no they dont I find it hard to believe that want to help you i think they want your home to go into foreclosure.
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1 comment
#829861

This place is a nightmare I mail my payments the 5th of every month they start calling 4-5 times 6days a week starting the 6th on the 6th I get I get double bill. I tell them I mail it on the 5th but they keep right on calling.This month they said I had to make another payment over the phone because they said there was no record of my payment I told them that I sent my payment and to look for it so I called my bank and found out it was already cashed by Greentree I was so pissed I could spit nails then the *** called me 4 more times the same day THese PEOPLE are ***

ID
#493421 Review #493421 is a subjective opinion of poster.
Location
Boston, Massachusetts
Service
Greentree Servicing Mortgage

Duplicate RE tax payment refund - Still waiting

Closed on property over 16 weeks ago. RE taxes were paid by both Greentree and title company. County refunded Greentree 5 weeks after close. Have been unable to get refund - even after numerous calls to Greentree. Each time we are told the payment has been sent to another department for processing. Customer service opens "work orders" and puts in refund requests in our file, but unable to tell us exactly when payment will be issued. I was told our funds are sitting in a "suspense" status. At my request, transferred to supervisor who was unable to assist and unwilling to transfer to someone to lodge a complaint. She told us to send any complaints in writing. Bottom line, we are still waiting on a refund for which they received 3 months ago.
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1 comment
#885109

Absolute worst company to deal with. We made settlement in July and here we are nearing November.

We waiting until mid August to call. When we did we were told that our escrow check had been mailed to our previous address. Whatever, mistakes happen I get it. Fast forward 11 phone calls later and nothing but lies and here we are October 15th.

Green Tree didn't even have the decency to simply say I'm sorry for the mishap.

I can't wait to wash my hands of this company. I was a loyal customer for 11 years, burn in *** Green Tree.

ID
#493299 Review #493299 is a subjective opinion of poster.
Location
Lone Tree, Colorado
Loss
$1337

Greentree Servicing Staff Review from Dallas, Texas

This company has the WORST employees I have ever experienced in my life, it's unbelievable!!! Keisha and Glenda are two of the most foul, disgusting, and unprofessional human beings I have ever dealt with in my life! I recorded our conversation and I am giving all my documentation to my brother in law who works for the better business bureau. The devil is definitely working through this place.
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ID
#492428 Review #492428 is a subjective opinion of poster.
Location
Dallas, Texas