Greentree Servicing - Green tree sucks!!!!!

Issue not resolved

green tree after not being able to contact me called my neighbor and interrogated her and scared her half to death for not giving any info on me because shes a contact on my acct mind you this lady is 70 years old the rep i spoke with was very rude and obnoxious,uncaring unconcerned and I'm not even 1 month behind their should be laws to protect consumers from ignorant rude reps from green tree!!!They say that calls are recorded for training purposes and if they did they wouldn't have any customers i am very upset and wish i had never done business with them.

10865287 review #197799
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Mike L

May 16, 2013 Washington, District Of Columbia

I too have had a distaste for Greentree, They have the worst website and the customer service is appalling. I have never made a late payment on my mortgages and always send the checks in on time .. they did not receive the check and I had to pay twice .. I am fortunate to have had the money to do it. :sigh I want to change mortgage companies.

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May 16, 2013 New Hyde Park, New York

They are rude, they put words in your mouth and they try and threaten and bully you. This is a company who said "please keep in touch if you're having a hard time so we know what's going on". When I do that, they start bullying me, telling me I have to get a payment in by a certain date or they are going to foreclose (1 payment behind), so I yell at them and tell them to f-off and hang up on them... Great relationship w/ my loan company, eh? THEY SUCK - STAY AWAY...

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Apr 26, 2013 Dallas, Texas

Green Tree's customer service reps are downright rude. I've never seen the like. These pompous simpletons should not be allowed to service anything. We paid the amount on the bill, and they wouldn't apply it because they said it wasn't for the right amount. I faxed them the darned thing and was told "too bad, it doesn't matter what the bill said. You sent the wrong amount". The rep literally said that. Jerks.

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Linda Goth

Nov 21, 2012

We have 2 Green Tree Loans. Over the years we have tried to consolidate these loans but Green Tree refuses. Due to lack of employment, medical issues, plumbing issues, we have had difficulty making payments in the past, but caught up. Now, I am behind less than a week on one payment and the goons are calling daily. They are rude, disrespectful, demeaning, and a disgrace to humanity. They have no compassion,no understanding, they go out of their way to be nasty and treat you like trash. They kick you while you're down and pile on the late fees, which they could waive. Their motto is "Relationships That Work ". If this is their idea of a "Relationship", I want a divorce !!! STAY AWAY FROM GREEN TREE !

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for Houston with distain...

Jun 12, 2012

This is a boiler shop of the 1st rate. These people are rude, lost my bill pay sent on the first and admitted it and when ask to stop calling to collect after they found lost check they refused. Rudest people I have ever seen. How it is legal for banks to sell mortgages is amazing to me.

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Feb 02, 2012

we owned a rental property,our tennant was not paying rent and we were on real hard times,called green tree and said we could no longer pay and wanted them to foreclose,we were told,we dont want the property we want our money or else????I think this was a threat!Just an exaple of an out of control finance company,so sad

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another answer

Aug 20, 2011

I wish I could back up time and do business with someone else. Unfortunately, we're already here. They have changed their story almost every time we talk to them. They have told me that they cannot be held to whatever a previous CSR told me, so I have sent money on the basis of a promise that was not honored. We did not ask to be in this position. We're sorry we just are and we have to work from here. They are beyond rude. They are insulting and obnoxious.

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May 19, 2011

they do suck bigtime..dont do business with them

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