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My dad had purchased a mobile home from Bombardier Capital Inc. in 1998.

His payments were $270.90. He has been paying on this loan, on time, ever since. During this time frame Green Tree bought out Bombardiers loans. We/he received no paperwork at all.

Just a letter saying to make payments to Green Tree.

He is now 64 and disabled and on a fixed income. We are and have been trying to get refinanced where the mobile home and truck would be in one payment and to get away from GT. For about 2 months now our loan officer at a local bank, my dad and myself have tried getting a copy of the title or even a vin number to complete the refinance process. They refuse.

Now tell me that the monthly pymnt is $600 a month. We never were informed of a pymnt increase. Yet we are getting several phone calls a day and letters for notice of foreclosure in the mail due to being behind on pymnts. I pay his bills, I know they've been paid but because we had no clue the pymnt had jumped up over 400 dollars I was sending the same amount.

Only to find out from customer service that due to the fact that they didn't receive the exact amount of $600 the money was put on hold and not applied to the account. I've read most of these complaints, is there nothing that can be done about this? I've ask to speak with someone in management, they tell me that there is no management only customer service. I've been told the bank they bought the loan from still has the title and it could take a while to get it.

Well yes I'd say it would, especially since they no longer exist! Someone please help, how can we get away from this finance company from ***? My dad has been in bed for over a week now sick from worrying he is going to lose his home. He's to old to try and start over.

And the sad thing is that payoff on the mobile home was only 10 grand in April and now it's up to 14 grand! This company needs to have a massive lawsuit and shut down! I believe all this extra money is going in someones pocket. I mean where else would it go?

I look online and it clearly states that the monthly pymnt is $279.90, his statements clearly states his monthly pymnts is $279.90. Yet they are trying to charge him $600.00! Plus all these late fees, ruining his credit, mental and physical sickness from stress and worrying! Can anyone tell me where to go or who to contact to file a federal complaint?

I believe we will be contacting a lawyer. We've never sued anyone in our lives, we aren't that type of ppl. But seeing my dad in such bad health and all of this mess being piled on top of him is more than I care to see.

I want him to live the rest of his life and enjoy it. Not lose what he's worked for while he could still work!

Reason of review: Poor customer service.

Preferred solution: Give us the copy of the document so we can pay what he owed when we started the refinance process, not the extra that has been added or any of the supposed $600 a month payments! We will never use this com again nor will we recommend them, EVER.

Location: Cullman, Alabama

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Contact the federal trade commission and make a complaint and also consumer protection agency..if you can afford an attorney it would be wise to..these people are crooks and they have been getting away with stealing peoples home..that's really what they are in business for

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