Greentree Servicing Complaints and Reviews

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Greentree Servicing
Main address: PO Box 6172 57709-6172 Rapid City SD
(800) 643-0202, , https://secure.gtservicing.com/CustomerService/email/csaEmail.html
  • 548+14 mobile complaints
  • $201.6M claimed losses
  • $360K average
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  • 45 minutes ago
  • Loans and Mortgages
  • Mortgage
  • 1

First, I've never been late on a payment EVER, yet I have received HORRIBLE phone calls from someone who sounds like a bill collector, demanding that I call them immediately to discuss a very serious situation. Last year, they added several thousand dollars to my payments for insurance because of some screw up when the loan was transferred to them from Bank of America. They called me at least 5... Read more

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  • 10 hours ago
  • Loans and Mortgages
  • Port Allen, Louisiana
  • Mortage Servicing
  • 2

Citimortgage sold our mortgage to Greentree effective in July 2014. We had tornado damage in June 2014 for which our insurance company issued a draft that required an endorsement of the mortgagor. We forwarded the draft on July 9, 2014 and they have these hideous rules on reimbursing the customer. They said it would take up to 10 days. It has been over 10 days and needless to say, it has... Read more

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  • 2 days ago
  • Loans and Mortgages
  • Loan Servies
  • 9

I had my loan with B of A, than GreenTree took over the loan. Greentree stated I owed 2k when I had paid the money to bank of America in 2010. They started to foreclose on my home when I did not owe any additional payments. I sent them proof of payments that had been made by bank statements and canceled checks as proof that the payment had been made.. I had to pay 10k to reinstate my... Read more

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  • 2 days ago
  • Loans and Mortgages
  • Automatic Payment
  • 10

I had a BOA loan initially also. At least if you were behind, they didn't harass you. I hope EACH AND EVERYONE of those bastards employed by Green tree have a hardship one day and end up in my situation! Karma's a ***! I have had automatic payments through the prehistoric website for 3 years until I broke my limb. I disabled it because I knew I wouldn't have the full amount until I took a loan... Read more

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  • 2 days ago
  • Loans and Mortgages
  • Middletown, Connecticut
  • Unfair Mortgage Service
  • 15

All I Rex's was a notice from Green Tree that they purchased my mortgage ! That was it, except that it would cost me $12.00 to make every monthly payment. With Bank of America I had short term disability insurance , which was dropped during the translation . I am out on short term disability since Memorial Day and and still out. They informed me that I no longer have the insurance and that I'm 3... Read more

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  • 2 days ago
  • Loans and Mortgages
  • Lost Payments
  • 11

They bought my mortgage in May.Its now July and they have lost all 3 of my payments.I sent the last 2 quick collect,west union said GT got them and GT still denies it! They made me jump through hoops to show proof,demanded WU call them then said they would do a lost payment search.They are stealing peoples homes!! SOMEONE NEEDS TO STOP THEM THEY WILL GET MY HOME OVER MY DEAD BODY!! I have also... Read more

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  • Jul 18
  • Loans and Mortgages
  • Bad Employees
  • 10

Greentree employees are the worst, they are rude and mean. Liars who leave horrible voicemails. Constant harassment and speak words filled with hate. They told me one when I was two months behind that they wouldn't take one payment! They refused my money! I only have 9,000 left and their level of harassment gas escalated and their threats are very calculating. Worst company ever, I wish I... Read more

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Greentree is a rip off all they want is money interest rates are high customer service is extremely poor...I have paid over 3000 in two months now they went up on my mortgage 866.00 to 956.00 my family is now looking for more affordable homes

  • Jul 17
  • Loans and Mortgages
  • Loan Payment
  • 1
  • 21

My mort was also sold to Greetree Servicing. I had a goal of paying my loan 6 months ahead. I informed Greentree via email and phone. I found out later that they do not do that and didn't even bother to tell me. So I kept making payments thinking I was getting closer to my goal. They aplied my additional payments to principal. I asked them to reverse the payment and reapply. They would not. I... Read more

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