Greentree Servicing Complaints and Reviews

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Greentree Servicing
Main address: PO Box 6172 57709-6172 Rapid City SD
(800) 643-0202, , https://secure.gtservicing.com/CustomerService/email/csaEmail.html
  • 603+4 mobile complaints
  • $201.9M claimed losses
  • $330K average
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  • Sep 12
  • Loans and Mortgages
  • Pawtucket, Rhode Island
  • Bill Payment
  • 1
  • 1
  • 31

September 11th I called to pay my Augusts bill and they refused to take payment unless I paid August and September together. I won't have September's until the end of the month and I don't want my credit report to show but I'm that far behind. this is an absurd bullying practice. I would recommend reporting any complaints to the CFPB Read more

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  • Sep 12
  • Loans and Mortgages
  • Bamberg, South Carolina
  • Loan Payment
  • 53

IF YOU ARE ONE DAY LATE THEY START HARASSING YOU. THIS SO CALLED MORTGAGE COMPANY HAS NO GRACE PERIOD. THE ONE DAY I DID ANSWER THEIR CALL I WAS 4 DAYS LATE. YOU WOULD THINK THEY WOULD HAVE SOME KIND OF CUSTOMER SERVICE, BUT IF THEY DO THEY NEED TO BE TRAINED. I ASKED THEM WHY THEY ARE CALLING ME WHEN MY PAYMENT IS NOT EVEN DUE. THEY TOLD ME IT WAS DUE ON THE FIRST SO WHY ARE THEY CALLING? SHE... Read more

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  • Sep 10
  • Loans and Mortgages
  • Home Insurance Claim
  • 40

Severe hailstorm totaled our roof. Insurance company, MetLife was wonderful and sent checks to cover damage very early on. Greentree took OVER THREE MONTHS to send us any money to start the work. They finally sent 50% and I was told that I should submit pictures when work was underway so we could get another 25% to pay roofers, then the last 25% at completion (it is a metal roof and took over a... Read more

Was this review helpful? 0 1

     

  • Sep 09
  • Loans and Mortgages
  • Baltimore, Maryland
  • Endorsements
  • 82

I believe and have evidence that GreenTree Servicing and the lawyers they are working with are submitting fraudulent mortgage documents to the courts in order to fraudulently foreclose on homeowners. They are adding endorsements that were not there previously and also trace forging homeowners own signatures. Anyone who is facing foreclosure and Green Tree is involved, PLEASE check your mortgage... Read more

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  • Sep 07
  • Loans and Mortgages
  • Loan Service
  • 5
  • 5
  • 104

I'm not in default...so I'm complaining from a Good Standing basis. This company "can't" figure out how to auto collect from my bank even though I provided all information. I have many loans, none of the other loans/banks have this problem. But they refuse to auto collect and badger me each and every month. While they are incompetent on their end, they call incessantly and try to intimidate with... Read more

Was this review helpful? 3 0

     

  • Sep 06
  • Loans and Mortgages
  • Midlothian, Virginia
  • Home Loan
  • 1
  • 1
  • 99

In 2007, I had some repairs done on my home for $36,515 which I paid the down payment of $6,515 and was told a loan would be arranged for the $30,000 at no more than 10.9% for 25 months. The loan was arranged, and I was never asked to sign anything other then the 25 month agreement with a crooked builder, Melani Bros. That was in July 2007, so I paid it every month, and after about 18 months... Read more

Was this review helpful? 1 3

     

  • Sep 05
  • Loans and Mortgages
  • Wauwatosa, Wisconsin
  • Home Insurance
  • 64

Green tree has placed insurance on my home that already is insured and no matter how many times my agent faxes these idiots our policy they pretend they have not received it...this has been going on now for 9 months...BoA sold our servicing to these crooks a little over a year ago! We will keep fighting them and everybody else needs to too...if I go down ,I'm going down swinging!!! This people... Read more

Was this review helpful? 5 0

     

  • Sep 05
  • Loans and Mortgages
  • Cullman, Alabama
  • Loan Payment Copy
  • 1
  • 1
  • 90

My dad had purchased a mobile home from Bombardier Capital Inc. in 1998. His payments were $270.90. He has been paying on this loan, on time, ever since. During this time frame Green Tree bought out Bombardiers loans. We/he received no paperwork at all. Just a letter saying to make payments to Green Tree. He is now 64 and disabled and on a fixed income. We are and have been trying to get... Read more

Was this review helpful? 2 0

     

  • Sep 04
  • Landscaping and Gardening
  • Marshfield, Wisconsin
  • Account Crediting
  • 80

Every month I send Greentree $900 on an interest only account. The extra $300 is to be placed on my principal. Today I was told in order for them to pay the extra towards my balance I MUST get a court order!!! WHAT!. I asked why they had not paid the extra foe August since this is a new thing. "We don't back date". They are putting my money into an account where I have to incur interest daily. Is... Read more

Was this review helpful? 1 0

     

  • Sep 04
  • Landscaping and Gardening
  • Overland Park, Kansas
  • Bad Service
  • 1
  • 1
  • 74

I have just had my first bad experience with Green Tree, and it's left me more pissed that I have to deal with them. Last year I switched insurance companies for new home owners. Last September they paid the new one, and then two months later they paid the old home owners. This sent my escrow into a flux. Not once in the last year did I receive a call regarding why there is two different home... Read more

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