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  • Customers like
    • Terms met2
    • No problems with payments2
    • Before servicing by green tree2
  • Customers don't like
    • Lack of customer service14
    • Customer service13
    • Rude9

  • May 23
  • Loans and Mortgages
  • Homosassa, Florida
  • Mortgage
  • 32
  • REVIEW RATING 3/5

the mobile home located at6813 w. hans court, Homossassa, florida was vacated on or about march one 2015. George Voelker, moved out and said he would not be back ever.He and his wife have split and she has left the state, gone to virginia. some boys were staying there and tore heck out of the place, now George says he is going to rent the property to make some money until green tree takes it... Read more

Was this review helpful? 1 1

  • May 20
  • Loans and Mortgages
  • Sanford, Florida
  • Home Loan
  • 1
  • 1
  • 58
  • REVIEW RATING 4/5

I have a home loan from green tree and fell on hard times and was in the hospital for two months I fell behind on payments and last made a payment October of 2014 I called green tree on March 23rd, 2015 and left a message for them to call me back. Two weeks later on April 1st contacted them again and asked to submit a payment! The bank representative was rude said we can't take a payment on the... Read more

Was this review helpful? 2 1

Green tree servicing LLC has been calling me like ten times a day harassing and threatening to evict me from because the note is 15 daily delinquent. Add comment

  • May 05
  • Loans and Mortgages
  • Loan
  • 1
  • 1
  • 106
  • REVIEW RATING 4/5

In dealing with a supervisor of Greentree she accused me of cashing an escrow check when I knew it was going to be a stop payment.Why would I subject myself to a $12 fee and the embarrassment of the bank I was promised an apology letter from the Supervisor but their compliance Dept would not let her send it out. I received a generic letter from Greentree What an embarrassment The supervisor... Read more

Was this review helpful? 3 1

  • May 04
  • Loans and Mortgages
  • Washington, District Of Columbia
  • Loan Modification
  • 1
  • 1
  • 76
  • REVIEW RATING 4/5

bank of america sold loan to g tree during modifacation all payments from beginnig of modification were paid on time if not the modifacation would not have been approved because that was the main qualifications never recieved anything type of advanced for any thing.i ma in a 40yr loan at 6.6% this ius what green tree give me after they lied to my credit union about my on time payment they said... Read more

Was this review helpful? 4 1

Very high ESCROW gouging for inflated property taxes on a small irregular lot with compatibles lower in a hostile environment of over improved larger lower taxed homes Add comment

  • Apr 29
  • Loans and Mortgages
  • 3
  • 3
  • 134
  • REVIEW RATING 4/5

See FTC report on Greentree -- https://www.ftc.gov/news-events/press-releases/2015/04/national-mortgage-servicing-company-will-pay-63-million-settle?utm_source=govdelivery. On April 21, 2015 the FTC announced at www.ftc.gov that "National Mortgage Servicing Company Will Pay $63 Million to settle FTC CFPB Charges. Green Tree Servicing Allegedly Deceived Homeowners, Many of Whom Were Already... Read more

Was this review helpful? 3 1

My suggestion is to refi your loan ASAP if you are currently with Green Tree or your loan is to be sold to Green Tree. Horrible/threatening customer service, financial mishaps which they will blame you. ...lack of any communication skills. 5 minutes into a conversation and the representative/manager WILL turn ghetto on you. Be aware! Add comment

  • Apr 28
  • Loans and Mortgages
  • Los Angeles, California
  • Mortgage
  • 1
  • 1
  • 115
  • REVIEW RATING 4/5

Flagstar sold my mortgage to Green Tree and I have had nothing but issues with this company since. Written on every piece of paper from Green Tree is "This letter/notice/statement is from a Debt Collector" however, when I asked the Customer Service Rep (extremely abusive reps btw) I was told that they are not Debt Collectors. Is this even legal? When using their automated phone system and... Read more

Was this review helpful? 6 1

Worst company ever SCAM artists Won't ever return an email or phone call Add comment

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