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  • Customers like
    • Before servicing by green tree3
    • Terms met2
    • No problems with payments2
  • Customers don't like
    • Lack of customer service14
    • Customer service13
    • Rude9

Our mortgage was sold to Greentree during a modification process. It ended up being a higher payment. Haven't received a statement but told we are already behind plus receiving threatening calls. After reading all the other reviews, i can believe every one!!! Customer service just sucks, i want to give them the house and be done with them!! Add comment

  • Jun 24
  • Property Insurance
  • Flood Insurance
  • 27
  • REVIEW RATING 4/5

I had the same problem except we had a flooding problem. Even on the work that had already been completed, we had to go through the same process and it took forever. The company that completed their work before the insurance company mailed the check said that they had "Never" seen a situation like that before and they have been in business for over 12 years. It's been a nightmare regarding... Read more

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  • Jun 21
  • Loans and Mortgages
  • Stratford, Connecticut
  • Home Mortgage
  • 49
  • REVIEW RATING 4/5

I hate this company with a passion. Payment is due on the first and it says on the billing statement late fee applied if payment isn't reached to them by after the 17th of the month. I always pay the bill every month and get it in before the 17th. They call after the first saying you are late with your payment. Now, they are sending me information to apply for assistance if I am interested in... Read more

Was this review helpful? 2 0

Citimotgage sold my loan to Greentree. Only been with them for 5 months and so far every single person i have dealt with has a serious attitude problem! Rude, Rude,Rude! They need to be educated in customer service!! Add comment

  • Jun 05
  • Loans and Mortgages
  • Sarasota, Florida
  • Mortgage
  • 1
  • 1
  • 95
  • REVIEW RATING 4/5

They call after the first day that your payment is due they say that your behind if you don't pay on the exact day that your payment is due have told them they are not to call the house till after 5 pm because that is when I get home from work they don't care they call whenever and cause problems with my wife trying to answer phone because she is in a wheelchair and when she is not in a wheel... Read more

Was this review helpful? 2 1

  • Jun 03
  • Financial Services - Consulting, Marketing
  • Palatine, Illinois
  • Mortgage Payment
  • 78
  • REVIEW RATING 5/5

GT gave me a false account number to my bank when setting up bill pay directly to GT. GT cashed my banks check within 1 business day, did not credit my mortgage account, and informed me that I needed to pay my mortgage bill again. Check was found and GT still will not credit my account or show that I indeed made Mays payment. This is fraudulent behavior, as i can prove GT cashed the check.I have... Read more

Was this review helpful? 4 2

  • Jun 03
  • Financial Services - Consulting, Marketing
  • Urbana, Illinois
  • 30
  • REVIEW RATING 4/5

Green Tree gave me a false account number to my bank when setting up bill pay directly to GT. GT cashed my banks check within 1 business day, did not credit my mortgage account, and informed me that I needed to pay my mortgage bill again. Check was found and GT still will not credit my account or show that I indeed made Mays payment. This is fraudulent behavior, as i can prove GT cashed the... Read more

Was this review helpful? 1 2

  • May 23
  • Loans and Mortgages
  • Homosassa, Florida
  • Mortgage
  • 96
  • REVIEW RATING 4/5

the mobile home located at6813 w. hans court, Homossassa, florida was vacated on or about march one 2015. George Voelker, moved out and said he would not be back ever.He and his wife have split and she has left the state, gone to virginia. some boys were staying there and tore heck out of the place, now George says he is going to rent the property to make some money until green tree takes it... Read more

Was this review helpful? 3 2

  • May 20
  • Loans and Mortgages
  • Sanford, Florida
  • Home Loan
  • 1
  • 1
  • 128
  • REVIEW RATING 4/5

I have a home loan from green tree and fell on hard times and was in the hospital for two months I fell behind on payments and last made a payment October of 2014 I called green tree on March 23rd, 2015 and left a message for them to call me back. Two weeks later on April 1st contacted them again and asked to submit a payment! The bank representative was rude said we can't take a payment on the... Read more

Was this review helpful? 3 1

Green tree servicing LLC has been calling me like ten times a day harassing and threatening to evict me from because the note is 15 daily delinquent. Add comment

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