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  • 1.2
    • Customers like
      • Before servicing by green tree4
      • No problems with payments2
      • Terms met2
    • Customers don't like
      • Lack of customer service14
      • Customer service14
      • Rude9

    Withheld account .,rude.,threating,repossession, calling family.,and friends.,ex in-laws..now summon to court to foreclose. .....oh..now changing name Ditech....look out... Add comment

    • Aug 25
    • Loans and Mortgages
    • Columbus, Ohio
    • Mortage
    • 16
    • REVIEW RATING 3/5

    Mortgage was acquired from Citimortgage 5 months ago and these folks are horrible to deal with. The customer service reps have very bad attitudes and never a supervisor around. Just filed a complaint with the Consumer Protection Bureau because after two weeks, they can't explain where our tax escrow funds went. Fees and penalties have been assessed and we stated that we are not paying them.... Read more

    Was this review helpful? 0 0

    • Aug 21
    • Loans and Mortgages
    • Denver, Colorado
    • Green Tree Servicing Loan
    • 37
    • REVIEW RATING 3/5

    I do not know how this could happen but it did. I have auto pay set up and each month the same amount comes out but not this month. This month they only took out the Principle and Interest and not the Escrow and NOW I am getting nasty calls at home and work stating that I underpaid.... And not I have to pay the late fee and another transaction fee from either Western Union or Money Gram to fix... Read more

    Was this review helpful? 1 0

    Rude call me at work when I told them I can not get calls at work just for being 16 days late on my payment rudest I have ever ment Add comment

    • Aug 16
    • Loans and Mortgages
    • Saint Paul, Minnesota
    • Mortgate
    • 63
    • REVIEW RATING 4/5

    Citi sold my mortgage after I lost my job and couldn't make full payments. So for a while I sent everything I had to Green Tree. They tried to force me to refinance my mortgage but I read all the horror stories about this company and refused their offers. Then Green Tree started the nasty phone calls. Next Green Tree held onto one of my payment checks without cashing it. So I took money out... Read more

    Was this review helpful? 1 0

    • Aug 13
    • Loans and Mortgages
    • Warsaw, North Carolina
    • Greentree Servicing Trailer Insurance
    • 21
    • REVIEW RATING 4/5

    Bought a trailer and it was suppose to be new, but it was not and I asked for brown cabinets and dark carpet,cabinets was white, trailer did not have any shut off valves in any parts of the house. The boarder of the home was half put up. The people did a sorry job. They will lie and get more money out your account than they suppose to, so I started sending in a money order each month. Try to lie... Read more

    Was this review helpful? 2 1

    The reps. are the rudest, most inconsiderate people. I never missed a payment for 5 years and paid over my amount due but I got behind only $35 and received rude harrasing threatening phone calls from them up to 10 Times a day. Add comment

    • Aug 05
    • Loans and Mortgages
    • Arlington, Texas
    • Greentree Servicing Claim
    • 1
    • 1
    • 100
    • REVIEW RATING 5/5

    I have had the same problems with Green Tree claims department as the post I just read. I have been calling from Jul 27, 2015 up until today Aug 5, 2015 and to no avail. I have called regular customer service and they have tried to reach this dept but to no avail. I have been told to try calling at 7am Mountain time and have done that. I have called all day, everyday since Jul 27th and no one... Read more

    Was this review helpful? 2 0

    • Jul 30
    • Loans and Mortgages
    • Window Rock, Arizona
    • Greentree Mortage Servicing
    • 2
    • 2
    • 86
    • REVIEW RATING 5/5

    I am tired of being threated by customers, that they want to take legal action to take my home. I have been making payments on this home since 1995, which is 20 years, and I am not about to have this company take my home, for being late few days or even a month behind. I will continue to make payments until I received my title to this home. Money does not come to us as easy as everyone else,... Read more

    Was this review helpful? 2 1

    • Jul 25
    • Loans and Mortgages
    • Greentree Mortage Servicing
    • 1
    • 1
    • 65
    • REVIEW RATING 4/5

    Every month I have a different payment. Released pmt from my bank then looked on website and pmt was different AGAIN! Said I owed a !late payment from 2014, when I was with CITIBANK! NO NO NO! How can they do this to me every month when my pmt is there the day before it is due??? Got to get away from these people they are scammers!!!!!! Lady taking my call said she would "PETITION" to have the... Read more

    Was this review helpful? 2 1
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