Greentree Servicing Complaints and Reviews

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Greentree Servicing
Main address: PO Box 6172 57709-6172 Rapid City SD
(800) 643-0202, , https://secure.gtservicing.com/CustomerService/email/csaEmail.html
  • 593+4 mobile complaints
  • $201.9M claimed losses
  • $340K average
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  • Aug 30
  • Loans and Mortgages
  • Dishonest Mortage Practices
  • 3
  • 3
  • 86

I was unable to make my payment for one month I called and explained why I was late! The person I spoke to was understanding or so I thought. However, when I called them 15 days later to try to work something out I was told they would NOT work with me and if I do NOT get the payment to them I would be in default and they would take my property. I once again tried to explain my situation and the... Read more

Was this review helpful? 1 1

My mom died 3 years ago and GT keeps telling me that it's my loan and wont tranfer anything or even modifyor defered payments they call when im 5 days late and telling me that they are sending a default letter. They are nuts. They havent sent the origanal paper work Add comment

  • Aug 28
  • Loans and Mortgages
  • House Selling
  • 64

sold my home with out even foreclosing first.........*** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***... Read more

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  • Aug 28
  • Real Estate
  • Inspection Fees
  • 53

Green Tree bought my mortgage then three months later sent me a "threatening" letter stating I had incurred inspection fees for an appraisal that supposedly occurred a year prior. No appraisal here since 2008! The girl at their office could not explain these fees and was told to write a letter to the company for the information. These are erroneous fees. Terrible customer service, uninformed and... Read more

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  • Aug 27
  • Loans and Mortgages
  • Rude Personnel
  • 1
  • 1
  • 71

GREEN TREE SERVICES. ANIMALS WORK THERE. Anyone who thinks Comcast , Time Warner, Bank of Satan of America or any other company on Earth is RUDE, CRUDE, EVIL, UNSCRUPULOUS , ANIMALISTIC and UNNECESSARILY IDIOTIC, Try GREEN TREE Services. HOSTILE and ANGRY WOMEN who act like you raped them, REFUSE to answer your simple questions, antagonize you for no reason, this is at a level NEVER seen before.... Read more

Was this review helpful? 1 0

Had simple a r m at gmac green tree bought it. Was ask by green tree rep. To refi. To fixed from that point on to now has been a mess. Escrow from account they had was so screwed up that I had tax sale notice brought against me. Worst experience with a company ever Add comment

  • Aug 24
  • Loans and Mortgages
  • Debt Collection Practices
  • 83

STATE OF ILLINOIS COUNTY OF LEE AFFIDAVIT OF RICK BECKHAM 1. I, Rick Beckham, defendant in cause No.11CH00079 and currently resides at his physical residence at 372 Oak Park Avenue, with his mailing address being Post Office Box 1013, Dixon, Illinois 61021. ... Read more

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  • Aug 22
  • Loans and Mortgages
  • Summerville, South Carolina
  • House Loan
  • 90

My loan was delinquent and transferred to Greentree. I worked out a deed in.lieu of foreclosure with them basically the house was vacant and vandalized and I needed to clean it up. Two weeks into this process I received notification that I had voluntarily withdrew from the deed in lieu. I kept calling and kept working on the house and was assured by Greentree that there was a mistake and it... Read more

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  • Aug 22
  • Loans and Mortgages
  • 109

I requested a payment history on 7/29/14 to be faxed to me. I received it on 8/14/14. I had questions regarding charges for insurance and how my payments had been disbursed. I held o n the phone for over 74 minutes on 8/22/14. I was told Jason would call me back to discuss my account which the last payment should be 9/24/14. My loan began with them 10/24/1999 with an outrageous interest rate of... Read more

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  • Aug 21
  • Loans and Mortgages
  • Edinburg, Texas
  • Morgage Lender
  • 103

the originally documents on whereto pay have not been received 1. found out that the address they were sending it to was wrong (my address was wrong) this took me 3 months to figure out. they hassled me about the payment and i stated that i was still waiting for the statement. their response, pay now over the phone and they would also collect a $12. fee. 2. tried to set it up on bill-pay, which... Read more

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