Greentree Servicing Complaints and Reviews

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Greentree Servicing
Main address: PO Box 6172 57709-6172 Rapid City SD
(800) 643-0202, , https://secure.gtservicing.com/CustomerService/email/csaEmail.html
  • 608+8 mobile complaints
  • $202M claimed losses
  • $330K average
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Green Tree has the rudest employees I have ever dealt with in my life. Hate this company. Add comment

     

  • 1 day ago
  • Loans and Mortgages
  • Payment Terms
  • 35

I get a call from a rude customer service agent that said I was behind in sending September's payment. September is not up yet, and I mailed off the payment the week before. So, by the time they received it, it would have been a few days late. So this agent goes on to say that I can do several things like do a check by phone? I said to him, why would I do that because I have already sent in a... Read more

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There rude I had my house for 18 years when almost time for me to pay off they started adding up all these late fees how can you start from owing $5,000 back to 10,000 in a couple of days there a rip off I wouldn't recommend anybody to deal with them . Add comment

     

  • Sep 25
  • Loans and Mortgages
  • Marcellus, Michigan
  • Home Mortgage
  • 39

My deceased husband and I got a mortgage with Green Tree in 1998. In 2000 my passed away and a year later I found out I was not on the deed to the property. Title work had been done but nothing filed with my county to say I was on title to property. I have been trying ever since to get my name on the property but was informed I would have to probate property I already paid taxes on with I feel... Read more

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  • Sep 23
  • Loans and Mortgages
  • Caller Id
  • 118

If you call Green Tree they have caller ID that tells them who is calling, just like the caller ID on your own phone, it identifies you. Usually you can dial *67 to prevent the person you are calling from seeing your phone number and prevent them from identifying you. But Green Tree has software that defeats this so that they can tell what number you are calling from, so even if you dial *67... Read more

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We got switched to greentree when they bought the other loan place we had,,,we pd them off in April 2014 Have been trying to refinance or mortgage we need the release of title from them BUT THEY AREN'T COOPERATING AT ALL,THEY ARE TERRIBLE,DON'T EVER DO BUSINESS WITH THEM!!!!!!! Add comment

     

  • Sep 22
  • Loans and Mortgages
  • Los Angeles, California
  • Roof Damage Check
  • 1
  • 1
  • 19

We have roof damage, insurance company paid quickly but Green Tree won't release our check! We pay our insurance payments not them. We have never missed a mortgage payment and they act like this is their money. We are contacting the attorney general and a real estate attorney!! Read more

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  • Sep 17
  • Loans and Mortgages
  • Apollo Beach, Florida
  • Loan Pay Off
  • 129

These people are crazy. For the last 3 plus years i have been dealing withthem on my dead mothers loan. First they said the titles would go into my name when the loan is paid off which is a flat out lie. Then they would say your assuming the load and im like yea but where is the forms. The in the last 4 months when i dont get the payment in by the 5th of the month they start calling and.saying im... Read more

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  • Sep 16
  • Loans and Mortgages
  • Escrow
  • 45

Green tree did not take enough for escrow did not notify me sent the letter to a po box that i did not change to My escrow was 1768 dollars short wow and now there in ability to do there job wont let me out of my escrow and have caused me much hardship. after talking to them i was lied to 2 time first time they told me escrow was canceled. second time they told me amount that was wrong as i am... Read more

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