Submit ›
Company has verified representatives Subscribed to our free business plan and has users who act on its behalf.
1.2
  • Customers like
    • Before servicing by green tree3
    • No problems with payments2
    • Terms met2
  • Customers don't like
    • Lack of customer service14
    • Customer service14
    • Rude9

Describe in a few words what happened no customer Add comment

  • Jul 30
  • Other
  • Window Rock, Arizona
  • 22
  • REVIEW RATING 4/5

I am tired of being threated by customers, that they want to take legal action to take my home. I have been making payments on this home since 1995, which is 20 years, and I am not about to have this company take my home, for being late few days or even a month behind. I will continue to make payments until I received my title to this home. Money does not come to us as easy as everyone else,... Read more

Was this review helpful? 0 1

  • Jul 25
  • Loans and Mortgages
  • Greentree Mortage Servicing
  • 1
  • 1
  • 36
  • REVIEW RATING 4/5

Every month I have a different payment. Released pmt from my bank then looked on website and pmt was different AGAIN! Said I owed a !late payment from 2014, when I was with CITIBANK! NO NO NO! How can they do this to me every month when my pmt is there the day before it is due??? Got to get away from these people they are scammers!!!!!! Lady taking my call said she would "PETITION" to have the... Read more

Was this review helpful? 0 1

  • Jul 14
  • Loans and Mortgages
  • Tinley Park, Illinois
  • Greentree Servicing Mortgage Solutions
  • 2
  • 2
  • 66
  • REVIEW RATING 3/5

Loan was aquired by from another company, taxes were raised, faxed new tax bill due to being lowered since turning 65 and frozen. Paid two payments leaving off the extra 100.00 for taxes. Waiting for reassesment of bill, they hurt my credit rating, and customer service was no help. They all read a script and dont help you at all. They have no power to help and dont care, I have never made a... Read more

Was this review helpful? 0 1

  • Jul 14
  • Loans and Mortgages
  • Turlock, California
  • Greentree Servicing Home Mortgage
  • 1
  • 1
  • 81
  • REVIEW RATING 3/5

Green Tree took over my Mortage. I didn't notice any problem's at first. Then last year my payment wen't from $772.24 to $844.92 I am on a fixed. I called and was given bunch of excuses. They said my taxes had gone up, that was lie. Then they said my home owner's insurance had gone up another lie. Everytime I asked for the superviser they refused. Worst customer service I have ever experienced.... Read more

Was this review helpful? 0 1

  • Jul 13
  • Loans and Mortgages
  • Littleton, Colorado
  • Greentree Servicing Claim
  • 36
  • REVIEW RATING 4/5

I have been trying for a week to speak to someone in claims. I played 20 questions with one CS rep who told me after answering all her questions at 7AM mountain time that Claims was closed (not according to your web site). I have tried other times and my call was dropped or transferred to a digital 20 question system. I have also sent emails without response. Is that your policy? I am trying to... Read more

Was this review helpful? 0 1

I have been not habit insulted by their reps and they ask personal questions which is none of their business. When you try to make a statement they get angry and raise their voices. Which make you feel like a piece of trash Add comment

  • Jul 07
  • Loans and Mortgages
  • Lansing, Kansas
  • Greentree Servicing Home Mortgage
  • 1
  • 1
  • 50
  • REVIEW RATING 4/5

I'm a disabled vet and had surgery in November 2014. They kept telling me don't worry they would work with me as I waited for my VA claim then they started foreclosure on me. Then when I just paid them what they said I owed they have now credited wrong saying that over $1500 of what I paid was legal fees even though that's not how it was put in their reinstatement quote. Told me my July payment... Read more

Was this review helpful? 0 1

  • Jul 06
  • Loans and Mortgages
  • South Carolina, United States
  • Green Tree Servicing Mortgage
  • 1
  • 1
  • 113
  • REVIEW RATING 4/5

I payed off my Green Tree Mortgage following all the online instructions for paying with a cashier's check. I made the payment June 19th Green Tree denied getting it. I got a copy of the cancelled check (front and back) showing that indeed, it went into their bank account and that the check had my name and account number as they requested in their instructions. I sent this copy to them. ... Read more

Was this review helpful? 2 1

  • Jul 05
  • Loans and Mortgages
  • Englewood, Colorado
  • Green Tree Mortgage
  • 1
  • 1
  • 38
  • REVIEW RATING 3/5

After calling customer service to adjust my mortgage payment, it never happened! They read a 20 minute spill on the phone that makes no sense after requesting the changes. I had been paying additional principal payments that I wanted removed to the basic contract amount monthly. That was not done on the phone as requested, after the web site doesn't allow you to make any changes as it should be... Read more

Was this review helpful? 0 1

Had an experience with Greentree Servicing?

Did not find what you were looking for?
×

You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Greentree Servicing. However, many companies do monitor reviews on our site.

 
×
You are reading about Greentree Servicing.
Filing a new complaint about
×