Greentree Servicing Complaints and Reviews

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Greentree Servicing
Main address: PO Box 6172 57709-6172 Rapid City SD
(800) 643-0202, , https://secure.gtservicing.com/CustomerService/email/csaEmail.html
  • 627+14 mobile complaints
  • $202M claimed losses
  • $320K average
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  • Nov 22
  • Loans and Mortgages
  • Denver, Colorado
  • Mortgage
  • 55

Extremely rude , inept and unprofessional. My loan was sold to them and every time I call for info, they are rude and unhelpful. They do not take payments via phone and will try to make you feel *** regarding this policy. Incas told that it was because of state law, which I researched and this simply is not true. I will be looking into refinancing just to get away from them. I will also be... Read more

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  • Nov 21
  • Loans and Mortgages
  • Lancaster, California
  • Loan
  • 29

Wow, Greentree servicing are a nightmare. Have a date set for auto pay with them and still get harassment calls from them daily. I told them why are they harassing me when they have a date for my online reduction. There excuse was a curtisy calls. I told I don't appreciate there curtisy "harassment" calls. That does not mean anything to them. Still get the calls from them. I just ignore there... Read more

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  • Nov 17
  • Loans and Mortgages
  • Huntington Beach, California
  • Account Service
  • 2
  • 2
  • 120

Greentree is the worst company and has a reputation for deceiving customers (those they get from good companies and start causing problems on payments and adding fees). Everhome was my mortgage company and I had a perfect record for over 7 years. Greentree has had my account to service for the past 8 months and my fees are mounting up because I can never log on or get the payment posted on time.... Read more

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  • Nov 16
  • Loans and Mortgages
  • Houston, Texas
  • Loan
  • 27

Horrible company, 2 meses peliando *** ellos llame *** diferente gente,acerca de mi pago mensual ya que aumentaron al doble, jamas a estado tarde las taxas son separadas ya que fueron pagadas 3 m e ses despues x que jamas recibi el bill fui personalmente a la corte a pagar les mande copia de la corte que estan en orden y Green Tree no importa ahora no escuchan son lo peor costumer service te... Read more

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  • Nov 15
  • Loans and Mortgages
  • Chattanooga, Tennessee
  • Overdraft
  • 1
  • 1
  • 100

I called to set up a payment for Oct. 31. The person I talked with said they would also set up one for November 30 if I would like. That seemed to be a good idea. My payment came out as scheduled on the 31st. I set about paying bills, etc. I was quite shocked to get a call from my bank saying I was overdrawn to the tune of around $400!! Greentree had taken out another payment on Nov. 3rd! ... Read more

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  • Nov 15
  • Loans and Mortgages
  • Crownsville, Maryland
  • Home Mortgage
  • 89

I purchased my mortgage through GMAC originally due to the great customer service they offered. When they went under our mortgage was sold to Greentree who to my surprise charges me to make a payment. I have tried to reason with them that the charges are ridiculous ($12) but that solves nothing. They say you can set up automatic online payment that is free, but I like to change the day I pay my... Read more

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  • Nov 13
  • Loans and Mortgages
  • Chicago, Illinois
  • Mortgage
  • 1
  • 1
  • 103

My mortgage was sold to Green Tree. Green Tree's payment is due one the 1st & late charges begin on the 16th but they will call you everyday starting the 2nd. I get paid on the 1st & my payment is mailed out between the 1st & 5th (shame on me right). This company has applied one of my mortgage payments to another account before & harrassed me for their mistake. Now they've changed... Read more

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My homeowners insurance with tower hill has been canceled due to green tree servicing sending wrong amount. Instead of 2,160.28 they sent 1260.28. Now I have no homeowners ins since 11-07-2014. Still trying to get it straighting out. Been on this since October 30,2014. Tired of this. Add comment

Green Tree Servicing is the worst company!!! They need to be put out of business!! They call you at least 15 times a day and also call your relatives!!! I just refinanced away from them and they had the balls to call my work phone and leave a message that it was unexceptable that i refinanced!!! Never heard of such a thing!! Add comment

Green tree is a horrible company. They harass their customers. They are rude and disrespectful. They use unethical buisness practices and the "account manager" is the worst. Personally I plan on suing for harassment as they call and leave long messages on my phone with nothing said but heavy breathing. They can't really get any creepier. Add comment

 
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